Customer Ratings & Reviews
- Model:
- JBLFREEXWHTBT
- SKU:
- 6261395
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
the best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best ear buds iv used so far. Comfy and should is amazing. Just needs a lil more bass to them.
I would recommend this to a friendReturned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept falling off my ear . I bought the jbl hook ear much better
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided us. We understand that our JBL Free didn't meet your expectations. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Volume
It’s not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t sound that good and they do not get that loud.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy the charger case broke..thinking of getting a different kind...
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Christmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! I bought this during a sale and it's definitely worth the purchase
I would recommend this to a friendHeadphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for hubby so he can listen to iPhone at night
I would recommend this to a friendGreat headphones!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using these headphones for work and they have worked out so great for me!
I would recommend this to a friend- Cons mentioned:Connection
Bad buds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work at all... wouldn't connect to 5 different devices.... I drove 60 miles round trip to return only not to have them in stock. So I got Skull Candy and they are awesome.... Not to mention my $10 coupon didn't work...
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Fit
Don’t Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design for ears. Kept falling out. Traded in for skull candy Bluetooth - better fit and better sound quality. The original sale price on Best Buy of $149 is way over stated. Worth more like $19. You get what you pay for.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After comparing different JBL earbuds I did not like this unit.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department.
New earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and affordable! I’ve been working out with these new earbuds and they’re great!
I would recommend this to a friendEh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It could be better. I wish it had more bass but it stays in the ear when you want it to.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible deal on these at black friday - sound is crisp and clear. Great value!
I would recommend this to a friendGreat product we are by again what are the best wa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product we are by again what are the best waterproof headphones I had
I would recommend this to a friendGift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift... never heard a complaint!!! Makes the other guy jealous though!!!
I would recommend this to a friendkingpin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shuts off every time the smartphone rings. Not user friendly
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Our JBL Free X should be able to take in phone calls wile connected to your phone. The unit will go in mono mode where only the right bud will work for a more natural call experience. If you need any help with our products, please reach out to our Customer Support here: https://support.jbl.com/us/en/#contact
Black Friday Special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect earbuds for our son. Easy to pair and worth the price. Good quality earbuds.
I would recommend this to a friendVery good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for working out they come with extra rubber to put on the earbuds if you want added grip
I would recommend this to a friendBest buds ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the ear buds. I highly recommend these for anyone looking for this type of product.
I would recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I don’t use it the box charge don’t last charge
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to get more information for us to be able to check your options. Please contact our customer support team at. https://bit.ly/2WocMfi