Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 1934 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,933 reviews
  • Rated 5 out of 5 stars

    JBL for life

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless earbuds are the best!! I have already recommended all my friends and family buy a set!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound great but one side quit working

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned after 30 days. Got new set. Glad I bought the protection plan

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great In-Ear Headphone! Bought it as a gift for my brother and he likes it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them.. first time buying any ear buds. I Would recommend them..yes try...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Perfect JBL....

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL is always good for the bass quality. No any comparison for the JBL Product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my mom and she absolutely loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent wireless headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy kid now that he has matching wireless headphones like his dad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can be better

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable ear pieces, but not the legendary JBL sound.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    NOT DEPENDABLE

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are trash. Five months after purchasing, the left earbud stop working. I tried everything to try and sync it back up with the right one. Nothing worked. I thru it in a drawer and went and bought some Powerbeats Pro by Dre.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    JVL

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only lost 4 hours they are very big falling out your ears some people have big ears probably that would work for you some people have a smaller here's that would not work for you the song quality is good 4 hours not good for me

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    Very comfortable

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small ears and these works great. It actually stays in my ear and don’t fall out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sparky

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got these on deal of the day , sound great and a trusted brand , two thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBl earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kiddo was happy with these on Christmas. He likes them and says they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, works great for those gym sessions

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, true wireless. The sound is great and stays in ear whether running or lifting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head Phones

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these headphones and the price. I would buy this product again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth easy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linking to the Bluetooth on my Mac, IPad, and IPhone was easy! They work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend was very happy with this ear headphones,it’s very good gift for him.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can find better for about the same cost. Don’t waste your money

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case that they come with. Use them at work everyday outside all day in the heat and rain.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wished sound came through both ears always.but good quality sound...

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

Sponsored