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Customer Ratings & Reviews

Your price for this item is $104.99
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Customer reviews

Rating 3.9 out of 5 stars with 1934 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,933 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit, Pairing, Volume

    Rated 1 out of 5 stars

    Very disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, but these are not the best fit for my ears. Very hard feel and uncomfortable, issues staying paired to device, and controlling volume on a call. BOTTOM LINE VERY DISSATISFIED...

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    Best Gift Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my Boyfreind for Christmas 2018. He has gone through all headphones that are out right now except AirPods, which we haven’t tried. I’m told that there is no readjusting, no fall outs, great bass, almost sound proofing but still awesome, great for working out.Charging case is easy and he said it’s awesome that he never had to take out after 8hrs of play to charge. All in all an awesome product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i was slightly skeptical of these EarPods. My first thought was to throw on the silicone wraps, but with those on, the pods didn’t fit my ears. I took those off, and the headphone fit much better. Also, I dropped one of my headphones the other night while working dish into a ramekin filled with ranch/water. I sprayed the earbud off with our hose, which is hotttt lol, dried it, and it works 100% still Durable little things Also, battery life on the EarPods and the charger are great.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds thinking they were going to be good since JBL is well known. The head phone lasted me about 9days before the earbuds gaved up and started to sound distorted and returned them back. Lacks in Volume wise horrible could be louder, heavy on bass that about it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great pair of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for the wife, but use them on occasion as well. They hold very well for lawn mowing and such. I have not tried working out with them yet. They sound great. I gave it 4 stars because for the cost they do not come with a charging block. Only a USB cable. It was unfortunate that the first charging block we got was not compatible and did not properly charge the headphones. It would have been nice to also have Qi charging capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and are very comfortable to wear for long periods of time. The charging case is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    handsfree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. Very convenient and easy to use. Im still adjusting to this and it keeps of falling off

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Decent overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, decent sound, sadly the call answering quality is lacking, it sounds like my voice is muffled by a blanket.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound quality, battery does not last all day and it only connects to your phone from the right ear bud so if you are just trying to run one at a time you have to have the right one out of the case at all times. Also doesnt last once through the washing machine

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is good and fits well even for smaller ears. Down side is there is no volume control on the earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Headphones with good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery for these headphones last a lot and the quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    JBL Bluetooth wireless earbuds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience with these. Sound is petty good. I've had the worst luck with connectivity. I lose connection at least 15 times during my work day. Phone is never more than 15ft away but usually within 5ft. They disconnect and most of the time they do not reconnect. Super frustrating.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback with our JBL Free X. We recommend that there be a clear line of sight between the connected devices to avoid interruptions. Also, other wireless signals like Wifi, blockages like walls, can cause interference. Please try the steps on our support page article about "Bluetooth Pairing and Connecting"  https://support.jbl.com/us/en/ JBL

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Solid headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great sound from these wireless headphones. Fit in ear not perfect but adjustable.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Great audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good sound and the price is excellent and is also comfortable and really if your battery lasts

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Wireless ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless earbuds fit really well. the sound is great. good bass. very clear. blocks out most sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    JBL Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity to cell phone is not clear. Sound is excellent when listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Price, Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, bass, and noise cancelling. Affordable price too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Overall good... glad they were half price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers are difficult to stay in ears. Do not connect as quickly and easily to iPhone as I’d hope. Maybe I’m just spoiled by the quickness of AirPods. Good sound quality though. Charging case is a bit bulky for size of earbuds but battery life seems to be quite outstanding so far.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our Product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great listening

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge real quick. Great sound and easy to use. Wish it would last longer than five hrs playtime

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling headphone. Fit is not the greatest for my right ear. Fairly bulky

    I would recommend this to a friend
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