Customer Ratings & Reviews
- Model:
- JBLFREEXWHTBT
- SKU:
- 6261395
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
Only use for three month
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on May , Only use 3 months, the left side doesn’t work
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can assist you: https://support.jbl.com/us/en/customer-service/contact.html
awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great earbuds and great quality sounding jbl earbuds
I would recommend this to a friendGift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift. My boy loves to hear music. But I bet he will like them.
I would recommend this to a friendJbl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use well built and great carrying case that serves as a charger
I would recommend this to a friendHeadphone very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like to listen to bad bunny in these burrr rrr U know it lit
I would recommend this to a friendJBL EAR BLUETOOTH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bluetooth headphones are great, They are so well made and easy to use.
I would recommend this to a friendReturned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like the sound quality. Returned it the same day for bose.
No, I would not recommend this to a friendgood quantity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's for my Dad. He like is. Told me it's easy to connect to cell phone.
I would recommend this to a friendJbl ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have worked well connects to bluetooth easily. Thanks good product.
I would recommend this to a friendGood sound not good battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good sound..but it feels like battery life is way too short.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .This definitely isn't the experience we'd like for you to have with our JBL Free Truly Wireless headphones. We want to see how we can help you — if you haven't already, please reach out to our Customer Support so we can come up with options for you. Here's how: https://support.jbl.com/us/en/customer-service/contact.html
Perfect for picky people
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these. They fit his ears perfectly and most ear buds bother him terribly
I would recommend this to a friendHummm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is no too bad, sound is ok and talking time is overall
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Hi Paublo, thanks for your feedback on our JBL Free True wireless headphones. We're always looking for ways to improve so we'll make sure this gets to the right team. For any concerns, feel free to reach out to us here: https://support.jbl.com/us/en/customer-service/contact.html
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally found wireless earbuds that does not lose connection with my phone
I would recommend this to a friendBAD Connectivity!! Do NOT buy!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hopeful that these JBL wireless headphones would perform as well as he other JBL products I've owned. I was sorely disappointed. The overall sound quality is OK, and the fit is quite good, but the sound drops out...a lot...even when fully charged and in close proximity to the source (my phone in my pocket.) I will return these and purchase something else.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you sharing your experience with your JBL Free headphones. We're always looking for ways to improve, and we'll make sure your feedback gets to the right team. We'd like to further help you out, please file a case email using this: https://www.jbl.com/support-contact.html
JBL Earbud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, practical and useful for my everyday walking exercise.
I would recommend this to a friendSo so
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were “ok”. I returned these and went with the Apple Air pods
I would recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Small but great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy using this because of its size compare to the other JBL wireless headphones.
I would recommend this to a friendThey are okay.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think they are okay, some others are maybe not.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Free true 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy nothing but JBL and these headphones are perfect and exceeded my expectations
I would recommend this to a friendAir buds review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were a Christmas gift. My niece loves them. Would buy again.
I would recommend this to a friend