Customer Ratings & Reviews
- Model:
- JBLFREEXWHTBT
- SKU:
- 6261395
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
Awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 pairs of these and they are great. I would highly recommend them !
I would recommend this to a friendWireless Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift for my husband and he really likes them.
I would recommend this to a friendHeadphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect size and very comfortable. My children all want a pair
I would recommend this to a friendGreat gift for my son
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these! They stay put during exercise and bike riding.
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product, and I am very happy, I recommend for everyone
I would recommend this to a friendLove it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband love this. Its so convenient without the hassle of wires
I would recommend this to a friendGreat wireless earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great especially when working out at the gym.
I would recommend this to a friendGood quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit in the ear snuggly and don't feel like they are about to fall out.
I would recommend this to a friend- Cons mentioned:Volume
The start guide does not tell how to adj volume.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I check JBL online for an actual manual and could not find one. Nothing on adjusting the volume and there isn't a phone number to call for support. My next step is taking it into Best Buy for assistance.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. There is no direct volume control on the earbuds so you will need to adjust your phone's volume level instead. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Wireless ear buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!! Fits perfectly and great for workout
I would recommend this to a friendNice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, wish battery life was a little longer but overall good headphones.
No, I would not recommend this to a friendgreat quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great price point and quality. My daughter loves them. I would buy them again
I would recommend this to a friendThe best headphones I use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and excellent services. Durability and waterproof
I would recommend this to a friendJbl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product easy to use and smooth transaction with Best Buy
I would recommend this to a friendGood Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was given as a gift at Christmas and it hit the spot good product mat get me a pair.
I would recommend this to a friendScarification
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is enjoy the quality of his earphones. Happy with purchase
I would recommend this to a friendEar buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fitting. Good sound. I would recommend these to anybody.
I would recommend this to a friendOkay ish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The left ear bud stops working all the time, otherwise works fine.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Can't go wrong with jbl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very nice I am really impressed by how they fit and stay put in my ears.
I would recommend this to a friendVery portable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy to plug and play. I use these for my outdoor jogs.
I would recommend this to a friend