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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 1934 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,933 reviews
  • Rated 5 out of 5 stars

    XMAS. Done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my Grandsons! Early Christmas presents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item for young kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased these with his own money and he loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wireless earbuds for a good price, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, really stay on throughout my workout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them better than the more expensive brand he had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is great.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It so good and I like to happy with it,I love this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear phones. I purchased them for work and they work well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Phone issue nobody can hear you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one could here me when I was on the phone but played music well.. Not happy with them.. Went to samsung galaxy buds live Which work great on phone calls and music

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love these earbuds sound is great works to a tee

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Wish I would not have wasted my money on this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones will not consistently connect with my iPad or iPhone. I have used several ear buds and headphone and without a doubt this is the worst I have ever owned.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these. He got some for his brother in law too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style. So nice not to have lines hanging from my headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised.. great for work out and jogging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and wife absolutely love these very nice products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and volume . Definitely would recommend over apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound. Holds charge good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wireless JBL earbuds. Great sound at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality product. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s the best one

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoooooooo i looooveeee thissssssss device tooooooo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this product, husband enjoys them too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was actually for my husband and he loves them.....

    I would recommend this to a friend
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