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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1934 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,933 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good ears buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear buds. Sound is good. Had a bit of difficulty finding right fit for my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    JBL wireless earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of earbuds. Very comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only flaw was getting them to stay in your ears but overall great sound and well worth the purchase

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Work out headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In ear head phones work as advertised and I’m content with my purchase. I’ve owned for several months now and occasionally they do cut out. However I have own the Bose in ear headphones and they do the same after a few days. I use them often so am getting pretty familiar with them. Putting my phone closer to the right ear dies help the connection a bit. Overall- I am satisfied with the purchase and feel they are worth the money I Paid.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and good quality headphones. Lightweight and can easily come apart

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the JBL Free headphones.They have a great sound and noise cancellation. The only complaint I have is, at times the left headphone will drop out of sync. It’s not often this occurs and it’s only temporary, so for me this is well worth the buy for a great sound quality and better price than competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good heardphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. They are very comfortable in the ear. Only issue is they fall out when I sweat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good quality and sound. easy to pair to your Bluetooth devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    My wife likes them, good sound, nice fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is happy with the JBL buds, sounds good easy to use between calls and music

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Absolutely Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my husband for Christmas and he absolutely LOVES them. Says the noise cancellation and sound is amazing. Great battery life. He did have to figure out which of the silicone pieces to add on to make them fit better into his ears, but uses them every single day and says they are fantastic!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    use for music not for talking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    music sounds a bit thin, but when the bass hits, it sounds really good. Basically, the mids are thin, and highs a bit too sharp. I have no complaints about the fit and finish and how it fits me. After some fiddling, i found a good place where it sits and wont come off now matter how hard i shake my head! CONS:.. Only the right side has the mic and that's the only side that will work when you are having a phone call. It seems the other party has harder time hearing me when i'm driving - at home, seems like a non issue. It has no volume control - i guess this is common. I don't like when you skip songs, you have to press the left button and it's a button, so you end up shoving that earpiece into your ear, changing it from where it was sitting on your ear perfectly. I don't like returning things, especially when it's been inside my ear. I'm on the fence if i should be returning or not.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    There great to have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There have a great sound to them . Easy to pair with my phone. The sound was great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound these put out is terrific. I listen to a ridiculous variety of music and these handle them all really well. I wear them at the gym but they stay in place because they come with different covering and ear spacers. They pop in and stay. The case itself has a battery to charge the buds and it is easy to tell what the charge is currently.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues reading the directions and followed them perfectly. And the ear pods worked perfectly! I love listening to music when I mow the lawn and these work great! Without any sound they block out noise better than the foam earplugs I’ve worn. I don’t have to turn up the volume more than half way to hear the music great while running my riding mower! Only once have I needed to “restart” them when the didn’t automatically pair up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound & easy to use Easy to connect & good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. They have excellent sound quality. They are easy to hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality but functionality issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are comfy (I have small ears & no issue/ear pain after a few hours of wear. Main complaint is you only the right ear bud can be used for incoming/outgoing calls. If you take the right earbud out & leave the left you will not make/receive phone calls via Bluetooth. Weird limitation bc I took the right out multiple times then was scrambling the find the other ear bud every time I received a call! Sound quality is great!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Great sound for a mid-priced wireless earbud!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a present for my daughter and here is her feedback! Great sound but the fit is questionable. She has tried all of the gel tips and can't find the correct size to make them stay in hear ear correctly. They tend to slide out of her ear canal and the next size is too big.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. Great sound with value, but size is little bit more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price Good sound and East to use a the conection to Bluetooth fáil some Times a little

    I would recommend this to a friend
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