Customer Ratings & Reviews
- Model:
- JBLGO2BLK
- SKU:
- 6239934
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Broken speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this speaker for 35 days and it doesn’t work at all now! It will not turn on it has a red light that indicates charging even when it is not plugged in. When it worked it had great sound and was perfect for what I needed it for Return policy is only for 15 days very disappointing I had another JBL speaker that I’ve had for 5 years and it still works so this one has something wrong
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL GO 2. Please reach out to our Customer Support through our JBL support page.
- Cons mentioned:Connectivity
Never Worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my son had been wanting portable speaker, so I thought this cute little speaker would be perfect! NOPE we were never able to connect we live in small town that doesnt have best buy, we traveled out of town when this was purchased. So I wasted $50.00 dont buy!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that our JBL Go 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can help you: https://support.jbl.com/us/en/customer-service/contact.html
junk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to pair with my new Alexa. Followed the Alexa app per instructions-did not pair. Called web site to get help, they weren't too sure themselves. Talked to Amazon for help. That's when it completely "froze". It had sufficient power to pair. Perhaps I got a "lemon" I'm not sure-returned to BB. Have never had a problem with pairing any other device before. Do not recommend.
No, I would not recommend this to a friend- Cons mentioned:Power issue
Poor product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t turn on even after charging all night. Very disappointed. Returned this product.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Go 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound quality
It works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After charging get it paired to cell phone. Easy to setup and works great. Good sound, reasonable price.
I would recommend this to a friend Charge doesnt last long now
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this about 2yrs ago. Recently, the charge doesnt last long. In fact, it only last 20min or less now before it needs recharging. Save your money and spend a little more on a better product.
No, I would not recommend this to a friend- Cons mentioned:Durability
Don’t buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had it for one moth and it stoped working
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly about your JBL GO 2. Let's try some troubleshooting to isolate the issue. Please reach out to our Customer Support. We're here to help.
It came defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i thought it was going to be a good speaker because of the brand. But it was defective. It was tended on one side like if was hitted by somwthing and whenever i was playing something, the only thing you could hear was noice and interference.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Go 2 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
No longevity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Discreet and portable, but does hold out for very long. Cannot handle music with a deep pass at high volumes and shorts out shortly after. Cuts out after certain volume. 3/10 wouldn’t buy again.
No, I would not recommend this to a friendLoses Bluetooth connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds very distorted and low volume. Worst purchase ever and made worse by the $40 priceFive and Below has better working speakers at a fraction of this items price.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We are sorry to know you are experiencing issues with the JBL GO2 portable speaker, that is definitely not they way the speaker is supposed to function, please contact our tech support line for troubleshooting or warranty information, thank you.
Upset with this product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already won’t charge. Didn’t realize until now that’s it not much over a yr old!!!
No, I would not recommend this to a friendAwful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is awful. It never produced any sound , after connected to phone via bluetooth . Tried 3 different phones . Will be returning .
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened. We'd like to get more information from you so we can help you troubleshoot it. Kindly get in touch with our Customer Support team for further assistance. https://support.jbl.com/us/en/
Not worth the money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it. It wasn’t very loud and the quality was poor.
No, I would not recommend this to a friendSound was OK, but kept disconnecting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't recommend this product, Not reliable., We purchased a different brand that works perfect.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Go 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Not recommended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like it because Its very small and the sound is louder, Ibreturned and buy another brand.
No, I would not recommend this to a friendnot up to the mark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality is bad and its sounds more like a phone speaker its my thought
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review. Your feedback will be communicated to the proper department to improve our current and future product line.
Jbl
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small and sound is ehhh. Kids not happy at all....
No, I would not recommend this to a friendNo good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. Had to take it back the next day. So sad about it
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL GO 2 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Bass
All treble junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on this is horrible. It's nothing but treble, and tinny at that. Even with the EQ on my player giving it more bass, it sounds terrible. Honestly, you can't even hear some deeper instruments. I'm realizing now, too late, that most of those reviews look like they were paid. That all talk about how waterproof it is, and conveniently don't mention the sound quality. Here to tell you the sound quality is worse than a telephone receiver.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
What experts are saying
