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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 149 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality of the GX Series speakers, with many praising the impressive bass response. Positive feedback also highlights the speakers' ease of installation and a generally good fit. While some appreciate the crisp highs, this aspect received fewer comments than the overall sound quality and bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-149 of 149 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Tinny sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my stock radio and stock speakers. I bought a pioneer and these speakers that were suggested. I was told that these would give me a fuller sound. It sounds like my old stock radio all over. If you must have these buy an amp and a sub woofer. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL GX8628 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then stock but not as good as the kicker KS is my opinion.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Not that good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that good quality they seem to go bad very quickly

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you: www.jbl.com/support-contact.html JBL

  • Rated 2 out of 5 stars

    Makes popping noises when getting louder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them installed and everytime i turn the volume higher they make a popping noise idk if the wiring is bad or speakers themselves are bad.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for eaching out. We'd like to work with you directly to address the issues you're experiencing with your JBL GX8628 If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the overall sound of them with radio installed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 2 weeks after installing these, one doesn’t work anymore. And I don’t even listen to my music loudly. Not loud enough to “break” it or blow it. Extremely frustrated. Can’t return because it’s past the return date and whatnot. Spent good money on these, and it wasn’t worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great speakers for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 03 tacoma reg cab with a jvc head unit that puts 50 watts per which is enough to get a very reasonable amount of bass and clear highs out of these speakers. My daily has dual 12s and JBLs all around and for speakers running on 50 watts I was very happy with the output. 10/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation

    Rated 4 out of 5 stars

    Good buy and loud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install in my f150. Total of about 2 hours to install 4. I let best buy install the stereo

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid this one! Not supported by JBL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn’t a “real” JBL speaker. Despite having been out for well over a year, just try finding any info on it outside bestbuy.com. When I talked to Best Buy about the fact that this speaker wasn’t even listed anywhere on JBL.com, they assured me it came with a 1 year manufacturer warranty. Two separate calls into JBL said something else entirely. They said that, although the speaker carried the JBL brand at a JBL certified seller, they would not support or warranty them. Another JBL rep outright told me that this was probably a case of JBL licensing their name to another company who was making the speaker exclusively for Best Buy. So JBL doesn’t make them and JBL doesn’t support them.I don’t know what the real story is, but if you buy these just know they probably wouldn’t be supported by Best Buy or JBL after 30 days unless you get extra buyer protection. And if that doesn’t make you feel weird about buying them, then you’re braver than me.

    I would recommend this to a friend