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Customer Ratings & Reviews

JBL - LINK 20 Smart Portable Bluetooth Speaker with Google Assistant - Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 282 reviews

87%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 7 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 31 Reviews mentioning:
  • Rating: 5 out of 5 stars

    Great Portable Speaker

    Posted
    Rafay
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not only sound great it's portable yet powerful sound and long lasting battery

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice portable speaker

    Posted
    jm190
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Portable speaker sounds very good. Google voice works great. Overall an awesome device.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Portable power!

    Posted
    dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Got this for my daughter who has an older car with a terrible stereo. couldn't believe how good the sound is, portable and still has the app feature for using in her dorm. Coolest product ever.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Portable Speaker

    Posted
    MusicLover

    Hands down the best portable speaker within a $200 price range. Excellent sound quality and very user friendly. The google voice feature is a great touch and enhances the JBL experience.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excelent

    Posted
    Maneque
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is an amazing portable speaker and works perfectly with Google assistant...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    so far really happy with this one

    Posted
    eastbayareanerd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    all Google functionalities but the calls with a great sound and portability, I had three of them, two for my family as gifts, everybody is happy with them

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Speaker

    Posted
    Photoman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This speaker sounds great and is easy to carry around the house

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Big Portable Sound

    Posted
    HappyPhantom
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member

    Pros: - Easy setup using the Google Home iOS or Android apps - Design is simple and unobtrusive - Sound quality is great (bass heavy if you like that) - 10 hour battery life is good for a speaker this size - Water resistant - Portable - this is the reason to buy this device. You can move your Google Assistant around the house, take it outside by the pool, and be able to control it all with your voice. - Can be added to Groups within the Google Home app (to play synced audio on multiple devices). Cons: - Cannot make phone calls like you can on the Google Home - Periodic drop outs or lost connection to Google Music (this might be specific to my setup, but thought I should note it as my other Google Home devices don't have this problem) Other: I'm a little concerned that this isn't a Google product. For example, will it receive updates for new features, or will new features potentially not be enabled (like phone calls) If you want a portable Google Assistant speaker, I would easily recommend this speaker. The sound is great and battery life is good. If portability isn't important, I would get a Google Home instead.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Portable Bluetooth Speaker

    Posted
    dschola
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    great sound for the money, easy to operate. I like

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    JBL - LINK 20 Smart Portable Bluetooth Speaker

    Posted
    Fitbit3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love this speaker. I can crank it up and it sounds so perfect I can hear every note and word!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound

    Posted
    Tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This JBL small speaker carry a huge great quality sound. Setup is easy and love the google assistant.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great speaker

    Posted
    Dollbaby
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This speak sounds really good and it has Google assistant and is portable. great speaker!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to use, sounds great. Awesome price

    Posted
    Topher
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Compaired to the google MAX that's almost double the cost... this worked just as well and like that its Portable

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Grear

    Posted
    Eric
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Pretty load and very portable. JBL definitely makes a great product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great portable speaker

    Posted
    kam519
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I can use this indoors and outdoors. It has a great sound.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound and handy

    Posted
    Putergeek007
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Size is super convenient and the sound is good as well. Love how portable that it is.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than HomePod

    Posted
    Jason
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This speaker rocks. Is great sound, portable and works amazing

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Portable speaker

    Posted
    bmrivera
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    DIDN'T EXPECT IT TO SOUND AS GREAT AS IT DOES! WORKS PERFECTLY AND THE GOOGLE VOICE ASSIST IS A GREAT FEATURE

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great portable system

    Posted
    kemoor
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Nice speaker system with great sound quality. No space seems to be a match for this thing, shower, garage,back yard, kitchen. The thing rocks everywhere.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome speaker with voice command

    Posted
    SimpleLiving
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 500 ContributorTop 500 Contributor

    This is an awesome speaker that comes with Google Assistant. It's easy to set up with a smartphone or tablet. Simply download the Google Home app and then follow instructions. I did not encounter any issue during the setup. Included in the setup is an offer for a free trial of Google Play Music and YouTube Red. Once Google Assistant is set up with JBL speaker, the assistant is activated by saying "Hey Google" or "Ok Google". The device's microphone does work as expected, detecting your command even when playing loud music or speaking to it from long distance range. My son spoke "Ok Google" from the second floor of my house and the speaker was able to detect it. I had no Bluetooth connection issues, it did work great. The weight and compact size of this speaker truly make this very portable. The sound produced by this very small device is very nice with great bass. I have not tested the device's waterproof feature but I prefer not to risk it. It's good to have portable devices be waterproof, many devices are damage because of water/drink splash accidents. If you ever need to press the buttons on the speaker they are very easy to find and are backlit. To end, this is an awesome speaker because it is truly portable, has great sound and it comes with Google Assistant.

    I would recommend this to a friend