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Customer Ratings & Reviews

JBL - LINK 20 Smart Portable Bluetooth Speaker with Google Assistant - Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 284 reviews

87%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 7 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 31 Reviews mentioning:
  • Rating: 5 out of 5 stars

    Awesome

    Posted
    Poochie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Product easy to setup, good sound, price reasonable

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    One the best

    Posted
    JesseJames
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Frist time user set up was easy and works great and my wife love it the end.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound

    Posted
    HaydeeR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great sound and easy installation I'm very happy with it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great speaker

    Posted
    Marbo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    An amazing speaker overall, easy to set up and everything

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound quality

    Posted
    MStaub
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy to set up, google answers many more questions when compared to other similar products and the sound quality of the speakers is excellent.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy setup

    Posted
    Buddy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had been shopping around and came across the JBL and Love it. Great sound from a smaller size

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound

    Posted
    Tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This JBL small speaker carry a huge great quality sound. Setup is easy and love the google assistant.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great speaker

    Posted
    Caymanguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great sound, solid build, deep sound, love it, easy to hook up. Long battery life, looks great in my kitchen or bedroom , recommended

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome sound.

    Posted
    BAM3676
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Easy set up and awesome sound. One of the best blue tooth speakers I've heard.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome Sound easy setup

    Posted
    MrEmpyrean
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this for my mom as a gift and she loves it. Sound quality is good as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the sound

    Posted
    Harp
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy setup - great sound. A little difficult to get two speakers to pair up.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    JBL Link 20

    Posted
    Slapnuts
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great that hey google is integrated!! Makes my life so much easier and is easy to set up.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Smart speaker

    Posted
    Edrina
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Good quality and sound decent. Easy to setup and easy to use

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good sound

    Posted
    Lorirene
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I use this in my livingroom (16 x 30). It is easy to set up. Clear sound...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great speaker

    Posted
    Nanny704
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy to setup. I'm still testing out all of the features. No complaints yet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Speakers!

    Posted
    Deep
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The speakers sound great and JBL does not disappoint. Setting up Google Home was seamless and was as easy as installing the app on my phone. Would definitely recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Super Easy to Setup and Use with Google Home App

    Posted
    Loomis1975
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is my third Google Assistant enabled speaker. This ones built in battery has very long life, but I mostly use it in one room. Setup was very easy using the required Google Home App on my smartphone. Sound is great on this, with just some distortion when it gets fairly loud for an average bedroom. You can also just connect to it like a Bluetooth speaker and stream from your phone or computer/laptop/tablet. It is also water resistant, so good for using in a steamy bathroom when you need it for music. One of my favorite things to do with this device is pair it with a Chromecast on a TV or Monitor in a certain room (Forest Room Speaker and Forest Room Chromecast for example) You can set it up so that you can just say, "Hey Google....play Stranger Things on Netflix in the Forest Room" for hands free and device free use. Of course you will still be able to use your smart device to cast like normal as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome speaker with voice command

    Posted
    SimpleLiving
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 500 ContributorTop 500 Contributor

    This is an awesome speaker that comes with Google Assistant. It's easy to set up with a smartphone or tablet. Simply download the Google Home app and then follow instructions. I did not encounter any issue during the setup. Included in the setup is an offer for a free trial of Google Play Music and YouTube Red. Once Google Assistant is set up with JBL speaker, the assistant is activated by saying "Hey Google" or "Ok Google". The device's microphone does work as expected, detecting your command even when playing loud music or speaking to it from long distance range. My son spoke "Ok Google" from the second floor of my house and the speaker was able to detect it. I had no Bluetooth connection issues, it did work great. The weight and compact size of this speaker truly make this very portable. The sound produced by this very small device is very nice with great bass. I have not tested the device's waterproof feature but I prefer not to risk it. It's good to have portable devices be waterproof, many devices are damage because of water/drink splash accidents. If you ever need to press the buttons on the speaker they are very easy to find and are backlit. To end, this is an awesome speaker because it is truly portable, has great sound and it comes with Google Assistant.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautifully crafted - easy to use

    Posted
    laserwizard
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    This is a beautiful piece of technology - the sound is impressive and this is easy to use - available for both iOS and Android, installation is a breeze downloading the Google Home app. In about 5 minutes you'll go from unwrapping this wonderful device to saying "okay google" and it will play music or to do what you need it to do on google. I've used other bluetooth speakers before, but this one with Google Assistant is a joy to use. I highly recommend this!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great blue tooth speaker!

    Posted
    ninjabreadgirl
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    Overall this is a great Bluetooth speaker. The Google Assistant was easy to set up. Google Assistant works great with most music apps EXCEPT the Amazon Music app. Google Assistant will not recognize the app. You may still use the app, but you can't say "ok Google play Amazon music". It's a great quality speaker, just lost a star because of Google vs Amazon beef.

    I would recommend this to a friend