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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 867 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, price, and wireless connectivity of the LIVE 500BT Wireless Over-The-Ear Headphones. They appreciate the fantastic sound, comfortable fit, long battery life, and affordable price. However, some customers have concerns about the volume, portability, app, and ear pain. They find the volume to be low when connected to a TV via Bluetooth, the headphones to be bulky for daily use, the app to be unnecessary, and the headphones to cause ear pain during long-term use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 867 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    More Metal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for $100 BT headphones. Frame Has more metal parts than others at this price point. Pretty comfortable on my large head. I would imagine that you’ll save about $80-$100 by skipping noise canceling feature On similar quality headphones. Hope they last.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, incredibly comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Such great sound! And so comfortable!! I love my JBL Bluetooth headset... and so does my wife, so now I have to buy a second set. We like to listen to television and music at different sound levels, so this will accomodate that issue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my girlfriend beats last year and we have had so many problems with them. Even got a replacement and those have non stop issues also. These are amazing. Great battery life, great sound. The only thing I wish they had was a case.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Good headphones that are a slightly overpriced.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sounding headphones, pass through works well enough and they get plenty loud. Base is decent and the mids are fine. Only complaints are the sound for the price is a little bit much and the Micro-USB instead of USB-C. Hence the one star subtraction.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    high quality headphones for low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a really nice product for the money. Had a much more expensive unit fail and no budget to replace. Bought this as a "just for now" unit but I am so pleased with it that there will not be a 2nd purchase. Lightweight and good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a Christmas gift for my husband. He likes them, but will be using them when he mows & wishes the volume would go a little higher. We'll see he it goes when mowng season rolls around. Other than that, he loves how good they sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Incredible Headphones at a Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only pair I had ever owned was Bose, and when they wore out, got these in a pinch. So glad I did! Sound quality is great as is the comfort. May not be as flashy as other models or brands, but for my purpose and taste, this can't be beat!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these Headphones!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. I love the Alexa feature. They are perfect for when I am exercising. They fit perfectly and the sound is nice and clear. They were a great buy and I am waiting for the next sale to get another pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, comfortable to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones for my son who has hardly taken them off since they arrived. The sound is great (I also have a pair) and they are very comfortable to wear. They also pair with iPhone with no issues. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about these headphones from the comfortable fit to the quality of sound. I got them on sale which makes it an even better business decision. It's my first pair and I couldn't be happier about this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Awesome headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them and didn’t expect much, but the headset blew my expectations away, the bass is punchy and incredible, they require a bit of tuning from the box but once you dial them down to your liking they are incredible. The app is very helpful with EQ settings.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Rocking JBLs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying listening to my new JBL headphones. The sound quality is great and they have a really nice fit. I bought them on sale and glad I did because they rock.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Clear and great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing and very clear. Work great while hiking, cutting the grass, and even editing videos/photos. Can connect to my laptop, iPad Pro, iPhone and can connect the easy and accessible cord. The battery last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiance loves them. They have good sound quality but my complaint is the dont cup your ear as well as some others. For the price, its a good purchase. Very long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Features and fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All due respect to JBL, about the only redeeming quality of these headphones are the look/feel/fit, and the features they offer. I wanted a pair of over the ear headphones that could connect to multiple devices (phone, computer, firestick, tv, etc.) and looked and felt good. I wanted them to cover my entire ear to lock in sound. Noice cancelling of any sort would be nice, but, with a good ear seal, not entirely necessary. These headphones hit about 90% of the mark on all of those items. Problem: the sound is absolutely awful. If I'm being completely honest, this may have been the poorest and weakest and most shallow sound quality I have ever experienced in a headphone of any kind. Again, all due respect to JBL. I have had a jbl device or two over the years, but this was shameful to charge any more than $30-$40 for these. I actually feel like I should apologize to my son for buying him what I thought was a decent pair of JBL headphones for Christmas a few years ago. If they sounded like this, I'm sad that I gave them to him as a gift.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones on black Friday for $75. Great sound and comfort. IMO, JBL has always been the best bang for your buck and they don't disappoint with these headphones. Would have to spend 3x or more for better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Smooth, long listening .

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound ,long battery life .Music can be played for extended hours without hurting your ears. SMART setup also.which is a bonus. Noise canceling from outside sound,I only use them in the house,for gaming ,quite time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    nephew loves them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my nephew for Christmas and he said he loves them. He's 13 and says he wears them everyday and also uses them for school (virtual learning). Great sound and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    These are JBL!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my daughter. She loves them! The sound is very good and they are very comfortable. She wears them for her zoom meetings at school and she can hear and can be heard very well.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones..I have tried sooooo many different styles and types of wired and Bluetooth earbuds and headphones..These rank as highly as Beats or Bose I would say. I did notice there is a "break in" period..these got significantly louder and more booming bass the more I used them. These have clear highs, decent mid range, and good bass depending on what you are listening to. The Bluetooth connection range is amazing. I can walk well over 50 feet away and still have good connection. For the price they are tough to beat. Highly recommend these headphones.

    I would recommend this to a friend