Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 867 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, price, and wireless connectivity of the LIVE 500BT Wireless Over-The-Ear Headphones. They appreciate the fantastic sound, comfortable fit, long battery life, and affordable price. However, some customers have concerns about the volume, portability, app, and ear pain. They find the volume to be low when connected to a TV via Bluetooth, the headphones to be bulky for daily use, the app to be unnecessary, and the headphones to cause ear pain during long-term use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 867 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. I like the 3d sound it pucks up when available. Does not really filter out outside noise as much as I would like. I use it for meditation so I have to go in a pretty quiet rim to fully benefit from it. I've been using it for about a month noe

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback about our JBL Live 500BT. If you need more help with our products, please reach out to our Customer Support. JBL

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great ear pad build quality

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was immersive and it feels good on my ear. The build quality on the ear pads is bad. After a couple of months the ear pads came off and I upgraded to the next model up and have had a better experience with that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good headphones with quality sound for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound for these is great. Love working out with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, but not very functional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was good on these earphones, but the controls are complicated. Also, when I tried to use them wired, rather than bluetooth, the badly designed plus would not stay in. I returned them and purchased something different.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our Live 500BT didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 4 out of 5 stars

    Great for price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good for their price. The ambience awareness really comes in handy when your having a conversation with someone in Walmart and you have your headphones on but you don’t want to take them off cause you have your hands full with shrimp scampi and your My Hero Academia shirt!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 1 out of 5 stars

    Very bad sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing JBL, I thought these headphones would have good sound quality but boy was I wrong. These headphones sounded terrible! They had hardly any bass and the treble was horrible!!! I JBL is know to have a little bit more bass then Bose but nope, Bose headphones sounded way better. I immediately took these back to best buy. Absolutely let down from JBL.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    The slightly higher end model is worth the cost.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better pair of headphones than the jbl's 500 I bought previously in 2018. The wrapping of the foam on the ear pieces have remained intact, which the previous jbl model did not. Worth the upgrade, for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this headphone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphone. it's wireless and comes with the compatible google voice compatibility. They come with a cell phone wire but works perfectly fine with there wireless communication as well. The best buy price matched it so I got it for a steal. Leo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Calls for my Zoom Meetings work great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly used this for zoom meetings and I had to buy a Bluetooth adapter for my computer to connect it. I use it occasionally with my phone as well. Calls work fine, but I find my self yelling cuz I don't know if I am heard well or not. But everything works very well on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones but

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these are great. Two things: one is the highs and lpws in sound quality aren't quite there. Two when working out in the gym they of course get hot and sweaty around the ears but don't they all? Overall I am satisfied with them. Wish I could afford Beats tho!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Very painful experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and needEd good headset so I decided on JBL Live 500BT: I liked the look and sound after trying them on in the store. I figured that they would certainly be better than the other 3 headsets that I had at home. I needed to hear the dictation clearly so the price was okay too. Con: Everytime I put them on, my head would hurt really bad. Well, I tried them off and on for nearly 10 days... I was forced to return them. Well, since I liked the brand, I decided to try the JBL Endurance Peak and they shut off After only a few minutes... disappointed so very disappointed ...

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, microphone is good, sound is ok, it’s not loud and crystal clear, battery is ok. Build quality is good but you can get better headphones around that price. I would not pay more than $50.00 for them

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    These headphones have been great.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been great. I use them to talk on the phone and listen to music. Sometimes people say it doesn't sound good on the phone but usually I am outside and the wind is blowing during these times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset. The best part is the pass through which allows you to hear outside noice. Probably not the best sound overall but works really well for me. There is an app that helps and I also have atmos which adds to the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones! Brought Em for a DJ Gig I have coming up and they are a great purchase! Sounds great and cant complain for the price and also they are wireless and Bluetooth compatible! Great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are super!!!!!!!!!!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them so far went to the gym couldn't be happier with the products they make working out more enjoyable than ever especially when my last ones fell out constantly and I had to stop to get them off the floor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for a lower end headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are exactly what I expected in a low prices headphone. Average fidelity, headgear probably won't last more than a few years with frequent use. But we knew that before buying and they fit the intended purpose well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More for adults then younger kids. My son didnt like too much cuz they are a little bit bulky. But he is only 5. We both it for school. Its great product. My husband and I liked it a lot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent pair of headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a decent pair of headphones, nothing special in terms of sound. Don’t get me wrong they do sound good, but nothing to rave about.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for appreciating our sound, we'd like to hear your suggestions. Please reach out to us through this link: https://support.jbl.com/us/en/ JBL