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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 867 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, price, and wireless connectivity of the LIVE 500BT Wireless Over-The-Ear Headphones. They appreciate the fantastic sound, comfortable fit, long battery life, and affordable price. However, some customers have concerns about the volume, portability, app, and ear pain. They find the volume to be low when connected to a TV via Bluetooth, the headphones to be bulky for daily use, the app to be unnecessary, and the headphones to cause ear pain during long-term use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 867 reviews
  • Rated 5 out of 5 stars

    Incredible Sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound clarity is amazing!! The JBL app with equalizer puts them on a new level! Even without the app they are amazing! I use them daily over my Beats Studio 3s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    jbl 500 live

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an issue connecting the headphones to my computer that they should have known the fix for. I found the fix and it was easy to complete the connection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. And got them on sale the only problem was the ear pad cover started to come apart so I could not give 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theaterguy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these many many months ago and they have stood up very well and they sound good too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice JBL headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were perfect for my limited in house use. I use them with my SiriusXM account linked through my phone. I have no problems at all with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL over the ear headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He loves them. They sound fantastic, were simple to pair with his iPhone and iPad. Bought them on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cordless earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used them much, but they are very easy to use and are great for walks. I was having trouble with my wired earbuds falling or being pulled from my ears. Problem solved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, easy to use and easy to sync any Bluetooth device, works great when you are connected to phone and using any type of call(Audio/Video)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted a great way to listen to music without the wire. These Bluetooth connect makes it easy to use and move around while listening to music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing keeping this from being a five out of five is the bass isn’t at the level I would prefer but other than that it is a great product in its price range.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    JBL LIVE 500BT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good. Was hoping for the price that they would have been noise canceling. But nice product.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 4 out of 5 stars

    They work well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small home with an upstairs. I can Bluetooth and travel to the upstairs without losing connection and this was my want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He loves them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband to use at night so that I don't have to hear the tv he is watching while I'm watching tv in another room. Works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's about average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's all right ear pieces don't fit very well For the price it's alright the ear pieces don't fit very well

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 4 out of 5 stars

    Gift for young adult

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my son. He says he likes the feel and the features this comes with. Battery life so far is okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound great, do what I needed them to do, let me watch tv without disturbing every one else in the house. got them on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mind not made up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are limited external controls, small and hard to feel so I often need to remove it to check. I've used it some but not just as a "listening" device while carrying a phone as source. Limited tech manual so hard to set it up. Had some problems getting it to link to desktop (possibly desktop issue as well). I tried using it with Zoom conferences and had microphone problems.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      I am sorry to know you are not completely satisfied with your purchase, please contact us directly for further support JBL

  • Rated 4 out of 5 stars

    Easy on the ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to use as my old pair. Maybe will get better the more I use them. Much larger ear cups, so easier to wear long term than old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality for good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this headphones and I love it, I’m enjoying a lot hours of music and I can receive a calls very clear and talk easy without yell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent frequency response and audio power for those desiring total immersion or are needing additional levels.

    I would recommend this to a friend