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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 867 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, price, and wireless connectivity of the LIVE 500BT Wireless Over-The-Ear Headphones. They appreciate the fantastic sound, comfortable fit, long battery life, and affordable price. However, some customers have concerns about the volume, portability, app, and ear pain. They find the volume to be low when connected to a TV via Bluetooth, the headphones to be bulky for daily use, the app to be unnecessary, and the headphones to cause ear pain during long-term use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 867 reviews
  • Rated 4 out of 5 stars

    jbl live 500bt

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are decent headphones with kinda poor build quality for the ear cups and those letters just peel off and get gross.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good headset for the price , of course it's not the best one out there but for those with a small budget it's a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, sound quality is awesome and very good with the noise cancellation. Easy on the ears, fits almost like a glove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From recording studios to radio stations to stage shows..I love JBL products! Never a disappointment over 50+ years!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked great until it didn't

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I usually have a hard time with headphones as my ears tend to get sore, but no problem with this set. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Famtastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these for my husband who uses everyday while working. He says they are fantastic. He would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good for the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these. She couldn't be happier with them. Happy wife... you know the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones at great value while on sale. Would recommend these to anyone for the value and function.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Dissatisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and still unable to get the app to work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work pretty well. Can be slightly annoying to accidentally activate the virtual assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for headphones for my teenager that had both options of having a plugin and wireless. This was a great option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these for my son's girlfriend for Christmas, and she really enjoys the wireless headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At First Glance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to turn on, but once you know how after reading the instructions several times it’s a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect pair of headphones for a great price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to do yard work. Blocks out unwanted noice. Handles well on hot sunny days. Very comfortable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to be far i bought the wrong headphones i need headphones for my flat screen tv. I didn't realize the difference

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our Live 500BT didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    Great bluetooth Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone. Quality is great and haven't had any issues with the half year have own them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received great help from the staff at Best Buy and I’m very happy with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    head phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves them. They are loud enough for him to use without his hearing aids in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them on a really good sale. Wasn't sure what to expect but was very impressed with them overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality could be better made, but for my first set of headphones good product.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL