Customer Ratings & Reviews
- Model:
- JBLLIVE500BTWHTAM
- SKU:
- 6339446
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the sound quality, comfort, battery life, price, and wireless connectivity of the LIVE 500BT Wireless Over-The-Ear Headphones. They appreciate the fantastic sound, comfortable fit, long battery life, and affordable price. However, some customers have concerns about the volume, portability, app, and ear pain. They find the volume to be low when connected to a TV via Bluetooth, the headphones to be bulky for daily use, the app to be unnecessary, and the headphones to cause ear pain during long-term use.
This summary was generated by AI based on customer reviews.
Replacement for identical earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have high hopes for these earphones but just received them today so all I can say is they are a replacement for an identical pair that quit recharging after less than 1 month.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy headphones but sound is not as good as I thought it would be. buttons are small and hard to hit without hitting another one. Overall decent headphones.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
didnt work with my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I ordered wrong headphones. These didn't work with my "old" TV cuz was not Bluetooth compatible. NP.....took them back and got full refund.
I would recommend this to a friendBrand response from JBL Support
Posted .Our JBL Live 500BT is designed to be used with mobile devices such as phones, tablets, and laptops. Using it with your TV is likely to cause audio-video delays.
It's okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had these for a week and ended up trading them in for a pair of bose headphones. The JBL headphones hurt my ears too much.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Ear Cups Too Small
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear cups were too small and so were hurting to have on at all, not to mention to have on for an extended period of time.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that the JBL Live 500BT did not meet your expectations. We'll make sure to submit your feedback to the right department.
Just OK
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best sound at all. I have heard cheaper headphones with more range and imaging than these. Hype only here.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
JBL Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it not bad the reason why I give 3star I still hear noise when I listen to music its a good buy.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Live500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
good for small heads
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are to tight and give me head aches , as well as sweaty , there really is no bass to them kinda basic.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback about our JBL Live 500BT. The headband of this unit can be adjusted for a secure fit while wearing it. These headphones are not recommended to be used while engaged in physical activities since it isn't sweat proof. We would suggest trying out different kinds of music to check the audio and to disable your equalizer if you're using it. If you need more help, please reach out to our Customer Support here: http://bit.ly/30JI2G4
JBL Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite what I expected from a sound standpoint from JBL. Needs more power amplified.
No, I would not recommend this to a friendEarphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not use because if you used the head phones no one else could hear the tv
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Mediocre
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is okay. Can be better. Look into BEATS Audio instead. Overall is okay
I would recommend this to a friendBrand response from JBL Support
Posted .Thanks for taking the time in providing your feedback on our JBL Live 500BT. We're always looking for ways to improve. If you need any help with our products. Please reach out to our Customer Support.
Decent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones but not very user friendly in the gym.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 500BT didn't meet your expectations for gym use. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
You get what you pay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay. It is not what I thought it is easy to use.
I would recommend this to a friendThese phones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they work these headphones are about avg, nothing special. The suddenly stop working during phone calls. They show connected but don't allow anything to be heard either from the person speaking to me or me to them. I have to disconnect and after resetting the headphones, reconnect with Bluetooth and try the call again. This renders ability to be on hold very limited. If you are on hold for say 10 minutes and the wait times are longer you never get to tech support or customer service. Tried returning them but Best Buy said send them to JBL for replacement instead.
No, I would not recommend this to a friendMeh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very blah. The sound is clear enough, but for the money, they don’t impress at anything. The headband is too tight after wearing them for 15 minutes. I returned them after one day. In my opinion, spending another $100 is worth while to get better quality sound and more comfort
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback about our JBL Live 500BT headphones. We're always looking for ways to improve. We'll make sure this gets to the right team.
Husband didn’t like the sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough bass for my husband he exchanged for the skull candy’s
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback about our JBL Live 500BT. We're always looking for ways too improve. We'll make sure this gets to the right team. Please reach out to us if you need help with our products.
Good sound but weak plastic construction
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plastic connecting the earpiece broke after minimal use
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
average
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very bulky. For long-term use it will hurt your ears.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
It's a good headphones for no profesional people
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cancelling noise is not good enougth. Does not fix good on ear
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Hey Ivan, we appreciate your review on our JBL LIVE 500BT headphones. We're always looking for ways to improve so we'll make sure this gets to the right team. For any other concerns, feel free to reach out to us here: https://support.jbl.com/us/en/
- Cons mentioned:Volume
These suck
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these on sale to compare to Beats. I see why they were on sale! poor sound quality, no bass, no volume, no case! I will forever be a Beats customer and stop wasting my time with the competition.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.