Customer Ratings & Reviews
- Model:
- JBLLIVE500BTWHTAM
- SKU:
- 6339446
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the sound quality, comfort, battery life, price, and wireless connectivity of the LIVE 500BT Wireless Over-The-Ear Headphones. They appreciate the fantastic sound, comfortable fit, long battery life, and affordable price. However, some customers have concerns about the volume, portability, app, and ear pain. They find the volume to be low when connected to a TV via Bluetooth, the headphones to be bulky for daily use, the app to be unnecessary, and the headphones to cause ear pain during long-term use.
This summary was generated by AI based on customer reviews.
Ok when it worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the 30 return window headphones would cut off while using for no reason. At 45 days the right side stopped working. I only used them about a dozen times.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Avoid
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible... Me and my Gf bought headphones at the same time when she got these... My skull candies were like $60 cheaper and hold a charge 10x longer then these ! For some reason they just turn off?!?!? The only thing good about these are the fact that, they have big printed signs of what ear cup they are & the extra 20 feet you can walk then you can then my skull candies other then that these are trash. I got two pairs of skull candies headphones for lame excuse of a head set. And the button selection, pairing isn’t amazing either...
I would recommend this to a friendNope!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is just “OK”... but OK for the price. But what made me return these pair of headphones was the plastic feel and cracking noise it makes every time I moved my head.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Sound quality is not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are comfortable good looking head phones but when i tried them for the first time they sounded like cheap ones.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Live 500BT Headphones did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
Poor sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend this product to listen to music if you're looking for a good quality sound.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for taking the time in providing your feedback. We'd like to know more information about your experience with our JBL Live 500BT and check some settings with your device. Kindly reach out to our Customer Support. We're here to help.
For the price I expected better
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the past I've been very happy with JBL but I felt these were over priced. Wasn't impressed..returned for a Sony set. Happier now..
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Not so great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the most comfortable and the sound is thin. Hard to navigate volume with terrible placements of controls. Just not too great.
No, I would not recommend this to a friendNot a respectable sound quality, especially w/ BT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on sale at $60, very disappointed. Definitely not worth it at normal pricing. The audio is disappointing for the price, period. Bluetooth sometimes sounds like a tin can speaker it's not usable. Also had connection issues which disappeared after using the app. I hate the thought of using an app to get headphones to properly work. Never again.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We would like to get more information to help you out, please fill out the self help service link so we can assist you:https://bit.ly/3hH8oBR
Ehhh
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took back had poor quality to them not really worth it
No, I would not recommend this to a friendPoor stitch work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to take them back the threads came loose in the ear
No, I would not recommend this to a friendJust Okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is just okay.. not the best and so I am not sure I would buy these over other brands
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Non functioning headphones (no sound)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work first time when bought. Am disappointed. Had to return it, and now am looking for other one.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .This isn't the experience we wanted our customers to have with our products. We'd like to work with you directly to try some steps with your JBL Live 500. Please reach out to our Customer Support. https://bit.ly/2zwFkYM
DO NOT BUY!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio sucks i thought it would be louder but nope, it’s so low and trash
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
JbL crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working 2 weeks after buying them. Never buy these.
No, I would not recommend this to a frienduncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.too big and uncomfortable; looked awkward and felt awkward too!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound quality
Yes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing ear phones, brother broke them but they were great until then, not too big or too small. Great sound and slick design. Would get again
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Great Headphones, Stopped Working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially I loved these headphones. The sound quality was great and I liked being able to adjust the noise cancellation at the touch of a button. I would wear them at work for 6-8 hours but needed to take them off every now and then to give my ears a break. They're very comfortable but the sides of my ears would hurt if they were on for too long. I never had issues with the battery running out unless I forgot to plug them in multiple days in a row. Now the reason for my low rating... I only had them for ~2 months when one day the left side stopped working. I paid a decent amount of money for them but was outside the return date and couldn't exchange them for a new pair. I'm quite disappointed they didn't last me very long. They really are great quality headphones...
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Live 500BT. Please reach out to our Customer Support through here: https://bit.ly/2Jc8wJp
- Pros mentioned:Comfort, Sound quality
JBL Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great over the ear headphones with good sound and comfortable.
I would recommend this to a friend - Pros mentioned:Battery life
Great Bluetooth Headphone for Teams Meetings
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone is great for my online work meetings. Saves a charge forever (30 hours). Others on the call state they can hear me just fine. This item was purchased on sale and was a great value. I don't use it for music listening. My earbuds are much better for music for me.
I would recommend this to a friend - Pros mentioned:Sound quality
Fair headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. It works with a Lenovo laptop and Iphone XS. It does not work with a MacBook. It works more-less with LG cellphone, sometimes disconnects itself with no reason. This headphones does NOT cancel the noise. Like any other headset, after a few hours the head starts to hurt.
I would recommend this to a friend