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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 867 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, price, and wireless connectivity of the LIVE 500BT Wireless Over-The-Ear Headphones. They appreciate the fantastic sound, comfortable fit, long battery life, and affordable price. However, some customers have concerns about the volume, portability, app, and ear pain. They find the volume to be low when connected to a TV via Bluetooth, the headphones to be bulky for daily use, the app to be unnecessary, and the headphones to cause ear pain during long-term use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-867 of 867 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earmuff cover came off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these a couple of months ago and they sounded great. Even though they're not officially noise cancelling, I found that they do cancel out a lot noise and can't hear anything around me with them on. My only problem with them was after a month of light usage though the faux leather covering on one of the earmuffs started coming off. Unfortunately, it was past the return period and I did not get the protection plan for these so I was unable to return them to Best Buy. I was however, able to return them to them to JBL and currently waiting on a replacement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is incredible in these headphones. I bought a case on amazon for them to protect them from scratches.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones better than the Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these today and they’re better than beats hands down

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL Live 500BT are great sounding headphones with a good app for EQ settings. get them now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sounding

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to download the FREE JBL app to enjoy your headphones even more. Includes EQ

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sounded great when working properly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought me these for last Christmas. They drop connection with my iPod even though the iPod shows they're still connected. Now the sound in both ears only partially works. If you apply pressure to both ear cups then the full sound will come back. It's like there's a bad connection in there somewhere. Expect a longer lasting product for $150.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Super bad quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its comfortable to wear so that the 1 star. But the sound quality is terrible. I got these today and returning them today. I had a $69.99 headphones and they were better than this.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL