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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 928 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the LIVE 650BTNC Wireless Noise Cancelling Over-The-Ear Headphones for their exceptional sound quality and comfort during extended use. Many users appreciate the reasonable price point and extended battery life. However, some users have expressed concerns with the volume, Bluetooth connectivity, controls, and charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 928 reviews
  • Rated 5 out of 5 stars

    Great headphones for traveling!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using Bears by Dre word headphones for the past few years, I was looking for a comparable upgrade.... these are it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok but not worth the price. Not comfortable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are an audiophile or anyone that likes to wear headphones for long periods of time THEY ARE NOT FOR YOU. Sound quality is decent. The Noise cancellation takes some time to get used to but ok quality. I have bigger ears so the ear pads don't provide the best seal for them. Cons- Don't plan to use these at night. The on off and bluetooth light is like a beacon. I have literally used them to light up the hallway when walking around at night. For sure it takes out some of the battery juice to power the light. Biggest failure is the top of head padding feels like a rock. I don't have a sensitive scalp and I can't handle wearing these longer than an hour. These are not the quality you should expect from a $200 pair of headphones. Even at the $99 price range you are only paying for noise cancellation. Sound quality is par for $50 head set. The best thing about them is I flip the headphones around, rotate the ear pieces and just walk around like two mini speakers. Works well for taking phone calls.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your review of our JBL Live 650BTNC We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department. If you need any help with our products, kindly reach out to our Customer Support. https://www.jbl.com/support-contact.html JBL

  • Rated 5 out of 5 stars

    hey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy exchanged an older pair with which I was having problems without hesitation. They are performing very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this bluetooth stuff is new to me but so far feeling my way through, a few bumps but nothing i cannot figure out

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not worth the price. Poor sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting better sound and volume from these JBL headphones for the price. I attempted listening to my favorite music and the volume and sound at the highest level was not good. I listened to the same music on another set of older headphones A friend had and the sound and quality was 1000% better and I did not need to turn the volume up at its highest to hear clearly. The noise canceling aspect was also disappointing, They did not block outside noise as other noise canceling headphones have in the past. We also attempted to use them while gaming and same disappointment. We did try the tech support options and other information but nothing helped. I am extremely disappointed in this JBL product and it has been returned after one usage. Best Buy was awesome in the purchase and the return process especially during the pandemic.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live 650BTNC did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    below expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations based on the good reviews. The noise cancelling feature was fine in removing the noise from neighbors, but did not do well in more crowded spaces (a cafe). It has subpar sound quality. Also, it made my ears itchy, causing an uncomfortable experience.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We would like to work with you directly in order to improve your experience with our JBL LIVE 650BTNC. Please contact our customer service at. https://bit.ly/2WocMfi JBL

  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a headphone junkie, i can tell you, i am picky! But these JBL’s are Amazing quality for the price! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High value per cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Over a long period of time the Bluetooth became sporadic. Value to cost is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I ever bought worth every penny half the price of the beats but just as good or better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older pair that didn't look as good jbl has up the style on these new ones. they even work better than my old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to gift to my niece and she's very happy with them, work like described and comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Solid Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about these headphones except some ear discomfort after wearing them for awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh yeah i love it. Beautiful sound and love noise Cancellation function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL for the Win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my home studio and it gets the job done. I love JBL Brand and it doesn’t disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To me a close running up to Bose.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have been dealing with Bose, I have the speakers in my car, the flip 4 and the Extreme 2 all good with me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping for spectacular sounding headphones but I don’t think the sound quality and noise canceling feature is worth 200$. I’m hoping to exchange these because the noise cancelling feature isn’t very strong. The bass is average. I may need to invest in a Bose or Sony.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live 650BTNC didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 4 out of 5 stars

    Jbl headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice headset. My daughter love it!! I highly recommend it to anybody....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the bass

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    own 2 pairs of these!!! Love them!! Easy to pair and use for working out or just about any other activity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses these when he is out mowing the lawn. He loves them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unexpected difficulties

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation feature on the headphones keeps interfering with Siri commands on the iMac. When the NC feature is on, Siri keeps asking, “Who do you want to FaceTime?” I do not know why it is doing this; however, I have to turn off the NC to stop the interference.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we wanted our customers to have with our JBL Livve 650BTNC. Please reach out to our Customer Support so we could try some troubleshooting steps and check your options. http://bit.ly/30JI2G4 JBL