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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 928 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the LIVE 650BTNC Wireless Noise Cancelling Over-The-Ear Headphones for their exceptional sound quality and comfort during extended use. Many users appreciate the reasonable price point and extended battery life. However, some users have expressed concerns with the volume, Bluetooth connectivity, controls, and charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 928 reviews
  • Rated 3 out of 5 stars

    Not good for calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphone sound but call quality is not good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So So JBL Cans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasnt a fan of how cheap and plasticy these headphones felt.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice for starters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned these to get them in blue. Wish JBL would give more instruction.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live 650BTNC did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    needs issues fixed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit want turn off sometimes so when you go to use it,its dead..

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live 650BTNC did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Ok headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of this but the quality is very depressed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute garbage. Choose another pair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. Right after the warranty expired, the headphones refused to sync without a "hard reset" EVERY TIME I tried to use them. Sometimes they would work, sometimes they would not. I had to plug in the usb cable (required to reset them) and hold down both +/- volume as I turned them back on, hoping they would sync. Shortly after that, the left ear cup "pleather" covering became unglued and blocked the speaker. After that, even when I got them to sync, constant noises of mode changes interrupted the audio. I have other JBL products, but this will be my last JBL purchase.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. JBL

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Good sound. Poor comfort.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the sound, but the top of the band feels awful on my head. I got a headache almost instantly.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that the comfortability of our JBL Live 650BTNC didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping to get great noise cancelling experience with JBL 650TNC but i am disappointed , i had an old version of a samsung Headphones and it was great. these headphones completely stopped working and i couldn't recharge them and after only 6+ months of use which was disapointing. i contacted Bestbuy but they could't help me to return it. very disapointed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad, just over price and the original pair had to be returned. Not really impressed overall. Best Bu ugh has gone down hill

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live 650BTNC did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Not for Audiophiles, or anyone actually.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the ear pads after a month. I'm about to send them back for a blown left ear after six months. When they worked, they sounded ok to good (I guess). They were fantastic for watching movies, but as soon as I put music on, they showed their limitations... Crackling bass and tin foil treble. So, they fail at what they're designed for. I had such high hopes after so many positive reviews.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live 650BTNC did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM JBL

  • Rated 1 out of 5 stars

    3rd Wireless Headset Return.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected exceptional quality and craftsmanship from JBL. This is the 3rd headset I returned. Extremely disappointing and dissatisfied. 12/16/1029 I'll spare the extra money for better head set.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live 650BTNC did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you. https://bit.ly/2zwFkYM JBL

  • Rated 1 out of 5 stars

    Did not last 3 months without failure.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I was buying a good pair of headphones however they turn out to be a nightmare. The 2 pairs both broke a little after the return period was up. With one noise canceling would switch on and off the other the volume would gradually increase and lock the volume control out. JBL customer service was joke. Dont waste your money on these head phones.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our Live 650BTNC didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have lost their tightness, good earphones, just lost their shape. I have better at a cheaper price.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the feedback about our JBL Live 650BTNC. Our products have a one-year limited warranty. If you need help with your headphones, please reach out to our Customer Support. Our representatives will respond within 24-48 hours. https://www.jbl.com/support-contact.html JBL

  • Rated 1 out of 5 stars

    Didn't hear a thing.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase one and after two weeks it started coming apart inside the ear speaker so I returned it and got another one where I charged it for two days and no charge so I could hear my music.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live650BTNC did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Will not charge any longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 9 months into having these headphones they stopped charging. They light up when plugged in but do not charge so they do not connect via Bluetooth or have noise canceling capability. I can still use them when wired in.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    There are better headphones for the money.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very comfortable and the sound wasn’t very clear.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve our products. Please make sure that you devices are within range to avoid Bluetooth interruption while using the headphones. If you need more help with troubleshooting the audio, please reach out to our Customer Support. JBL

  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nope. Poor made. Bluetooth does not connect. The buttons are hard and situated in random places of the earphones. 200 for these is just not worth it. With technology that expensive I shouldn't have to be struggling.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Please try the troubleshooting steps on our support page article about "Bluetooth Pairing and Connecting" to isolate the issues with your JBL Live 650BTNC. https://support.jbl.com/us/en/ JBL

  • Rated 1 out of 5 stars

    Not comfortable, return policy SUCKS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not over-the-ear - maybe over a child's ear. I found them to be very uncomfortable. Only 15 days to return it, now I cannot so it's a 120 dollar brick from the land of 15 days returns.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We are always looking to imptove our products and sevices ao I will make sure that your message goes to0 our development team. I yuo have other qwuestion or converns please contact our customer support at: might also want to checkmore of our som me of good at very affordable orices,Please click on this website, https://support.jbl.com/us/en/#contact JBL

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My Favorite Line of Headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have continued to use these JBL line year and year again for both gaming and consuming music. They have easy paring with the NFC paring option and the quality of sound is always amzing. They are comfortable and built well for hours of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paused my dance party with these headphones to write this review because I’ve had these for months and they deserve it. I am no headphone expert but I could not love these headphones more. The noise canceling has been on since I got them and allows me to listen to music on a nice low volume to enjoy the entirety of the song. They will give you a good bump if you crank the volume a little. Easy to use. I didn’t read the directions for the first 2 months until I decided I should check everything they can do. Just overall a good solid headphone with great sound. Haven’t needed to try using the aux cord to connect to my computer because the battery life has been phenomenal. The Bluetooth easily switches from my phone to my laptop and stays connected. Microphone seems to work great when I’m on the phone. Just love these headphones. Only downside would be they are *slightly* heavy. When I do yoga with them on them shift around on my ear a solid bit.

    I would recommend this to a friend