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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1268 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, price, bass, fit, and connectivity of the Live 660NC Wireless Noise Cancelling Headphones. They appreciate the crisp sound, comfortable fit, long battery life, affordable price, impressive bass, secure fit, and easy connectivity. However, a few customers have expressed concerns about the volume, wishing it could be louder. There were also a few complaints about discomfort, but these seemed to be related to the initial break-in period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,268 reviews
  • Rated 5 out of 5 stars

    The best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday for work. Battery life and sound are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the best headset that i have every bought. Worked great for traveling on the plane with the noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these headphones and they have kept up with his daily life. The battery is still great after a year and he never has connection issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High definition and surround sound, noise cancellation and its different types of surround audio, make the JBL the best to get out of your environment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Grab these now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!! Absolutely love these headphones. Perfect for the airplane, just got back from a work trip and cancelled out all the noise and had a peaceful flight.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Terrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these headphones a fair chance and I really wanted to like them. The main issue was immediately apparent when I noticed it can’t handle bass in the minimal sense. I listen to a good amount of jazz and the slightest amount of bass creates distortion. It’s very unfortunate. The equalizer does not help much and I spent at least an hour trying to configure these headphones so that there’s less feedback. They are quite comfortable though, and the noise cancellation works very well. I can absolutely see why they went on sale for $100, and even for that price it’s not worth it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We are sorry to hear that the quality of our products. Try using a different app or program, and try listening to the audio at half volume than what they normally listen to. Make sure the headphones are away from other sources of wireless signal – you could be experiencing interference. If you’re streaming audio content from the internet, the issue could be with the internet connection and not your headphones. Reset the unit; switched ON, press and hold both volume buttons for more than 5 seconds. Your headphones are now reset to factory status. If you've had this product less than 30 days, you can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi JBL

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Very high quality !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for canceling out background noise ! Very comfortable and great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves these, great present to give! Great noise cancellation, microphone low on phone calls but that goes for all JBL headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for the buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a beats user for the longest time. But I love how these are top notch quality and have a really crisp and premium sound! These headphones sound like they cost 300 bucks!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Worked on planes, works in the gym, they just work. The only flaw is sometimes when laying down they stop playing music and you have to press play again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and ge absolutely loved them! Sound quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at canceling noise but the volume doesn’t go very high. Although I could argue that the highest volume on these is a comfortable and safe level for listening to music/podcasts/audio books/ etc. why do you wanna blow out your eardrums?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a perfect fit for my day to day use. I work an outdoor job with machinery and the noise canceling comes in handy. Also great for use in the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with them, battery lasts, and the sound is great! Very comfortable. I wear 8 plus hours a day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and utility. Solid construction, and the suggested app works beautifully. 100% would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SURPRISEd !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very nice out the box. The quality is sharp and clear. I paired them with my apple TV with ease and they sound AMAZING!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great, the have great sound quality, noise cancelation is awesome...i love these headphones....bought my son a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ear plugs

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great really good fit.. definitely recommend them..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PERFECTOO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice headphones. Sound quality is perfect. ANC is awesome. Everything is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL FOR THE WIN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing headphones with wonderful quality. Working in construction and being able to hear and communicate better with the team as well.

    I would recommend this to a friend