Customer Ratings & Reviews
- Model:
- JBLLIVE660NCBLKAM
- |
- SKU:
- 6463749
Customer reviews
Rating 4.5 out of 5 stars with 1264 reviews
(1,264 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the sound quality, comfort, battery life, price, bass, fit, and connectivity of the Live 660NC Wireless Noise Cancelling Headphones. They appreciate the crisp sound, comfortable fit, long battery life, affordable price, impressive bass, secure fit, and easy connectivity. However, a few customers have expressed concerns about the volume, wishing it could be louder. There were also a few complaints about discomfort, but these seemed to be related to the initial break-in period.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Rated 3 out of 5 stars
Great sound but over complicated design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are comfortable and sound good but I think there’s too many buttons which makes it hard to find the volume buttons and there’s no button to change the songs. Also, there’s alight on the right side and my glasses reflect it. Very annoying.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Live 660NC. For music controls, you can hold the Volume + button for 2 seconds to skip to the next song or hold the Volume - button to play the previous song. The light on the front right of the headphone is active when the ANC, Ambient Aware, or TalkThru is turned on. You may turn this off by pressing the button below the headphone jack.
Rated 5 out of 5 stars
The best I've had for a long time.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always bought JBL equipment, it is my first time purchasing headphones, as always they never disappoint me.
I would recommend this to a friendRated 5 out of 5 stars
Honeymoon Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife to use on the plane for our honeymoon and she loves it! Great black friday deal as well!
I would recommend this to a friendRated 5 out of 5 stars
Best headphones i’ve owned yet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah, I really enjoy these headphones! I work outside and they double duty in keeping my ears warm. Battery lasts forever. I like that they fit over my entire ear rather than the smaller styles which kind of crush and create pressure over time. I wear these comfortably my entire shift. 
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Quality Headphones great price.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Nice quality and sound. You can't beat the sale price right now.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Head phone excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ezcellent level noise and very chip . Because of headphone was ergonomics .
I would recommend this to a friend Rated 5 out of 5 stars
JBL headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sons love the headphones, he listens to them all the time.
I would recommend this to a friendRated 5 out of 5 stars
Good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.woooau simply incredible the quality the sound really impressive I recommend them
I would recommend this to a friendRated 1 out of 5 stars
Bad materials
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 1 year ago, few months ago the te plastic on the hinges started to chip, on the right side, 2 weeks ago it finally broke, on the left side its already crack, I regreted buying this,
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for letting us know. Our JBL comes with a 1-year manufacturer's warranty. Please note that this warranty doesn't cover physical and customer-induced damages. If you need more help,
please contact JBL Customer Support for further assistance.
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Best purchase for the money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using these for two years now; the sound quality is top notch, they're light, and my ears can go longer before getting fatigued wearing these. they charge up really quickly and i can watch 2-3 movies before they run out. Ear cups are incredibly soft and they fold up pretty small for travelling.
I would recommend this to a friend Rated 2 out of 5 stars
Not really noise cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t personally find the noise cancellation to work well, in some cases it makes outside noises louder but this may just be my case. Not good for running, even walking as you can clearly hear your foot steps reverberating in the headphones. Got these for the gym but not sure they are suitable to do so. Also not very loud, Apple headphones have a louder and clearer sound quality. Not worth it!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Live 660NC didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact our customer support service via our official website or toll-free hotline.
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Satisfied listener
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd rate these an excellent product as expected from JBL. They're lightweight, comfortable and great sounding. Long lasting battery is a plus and the Bluetooth pairs very well to my phone/tablet. Thanks again Best Buy!
I would recommend this to a friend Rated 1 out of 5 stars
Disappointment
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My headphones last for good six months but it the plastic start to chip and break off the headphones.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .This isn't the experience we wanted our customers to have with our products. We'd like to work with you directly with your JBL Live 660NC. Physical damage is beyond the coverage of our warranty. Please reach out to our Customer Support and we'll assist you with your headphones.
- Pros mentioned:Battery life, Comfort, Sound qualityCons mentioned:Volume
Rated 5 out of 5 stars
Do it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love em! SUPER comfortable, so much so i have fallen asleep with them on numerous times. Great battery life. Awesome sound quality. The noise canceling is a great bonus. My only complaint is that they arent quite loud enough for me, I dont think most people would be upset with the upper limit of volume though.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume
Rated 4 out of 5 stars
Great headphones for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.over all these are really good headphones. I played with a mix of Dire Straits, Steely Dan and Run DMC so far via amazon HD. They sound pretty darn good without the JBL headphone app EQ on. I personally seem to like them a little better with the apps EQ set to the preset Jazz setting so far. I'll probably play with the EQ though. They connect very easily and quickly and the noise canceling feature works great. There IS a very faint fuzz when the phones are on with no load but as far as I can tell it doesn't seem to effect an audio sound in any way. I only gave them a 4 because A) they are a bit tight and at least to me were fairly uncomfortable within 30 mins or so. B) As I've found with anything driven by Harmon tech they aren't very loud. Mind you, they do sound great even at lower levels and if you're purely listening to the sound they are good. That said full volume isn't at all too loud even for headphones. I personally have decided I don't mind this but if you happen to like blasting out your ear drums these won't do it. At least not via a phone and streaming app. Lastly, the EQ via the headphone app is infinitely adjustable however, there are only presets for jazz, vocal and extra bass. You can make, save and name your own however but some people might not like that there's not many presets to chose from.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Solid and comfy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, noise cancelling is amazing. I use them when working with loud engine noise so saves my ears. Only downside is they pause play when I bend down pick something off the ground which is annoying, my previous JBL did that as well. Not sure why it does that but comfort is great. The battery legit works forever. My phone picks up the Bluetooth easily and great connection no crackle.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Sounds Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The JBL Bluetooth headphones exceeded my expectations in every way. The sound quality is outstanding, delivering a rich and immersive audio experience. The wireless connectivity is seamless, providing freedom of movement without sacrificing audio performance. The battery life is impressive, lasting through extended use without compromise. The comfort of the over-ear design is notable, and the build quality feels durable. JBL has once again proven its reputation for delivering top-notch audio products. These headphones are a true delight for music enthusiasts and a solid investment in premium sound technology.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Check all the boxes with this one!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally some affordable noise canceling headphones that check all the boxes and within a normal budget. The charge on these last a week with moderate to heavy use. The noise is better than all other headphones I’ve worn. Granted, I’ve never worn Beats or the pricey Sony, but I can tell you that ive worn plenty and these are by far the best. I plan on buying more as gifts for birthdays and Christmas this year. Definitely a must have for people who enjoy comfort, privacy, music/gaming/movies. #noregrets
I would recommend this to a friend - Pros mentioned:Bass, Comfort, Sound quality
Rated 5 out of 5 stars
Fantastic headphones for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are super good headphones for the price. My wife got the bose 700s (much more expensive) and we both felt the sound quality was about the same for both of them. We will probably return the bose. Maybe the q45 had slightly better bass. But surprisingly, they were actually more comfortable than the bose. I would say the only drawback in comparison to the 700s are that they don't look quite as pretty. However the transparency mode, noise cancellation and sound quality were all about the same.
I would recommend this to a friend - Pros mentioned:Bass, Battery life, Comfort
Rated 5 out of 5 stars
No need to look further
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing headphones!! Comfort, clarity, bass, battery life..... they have it all!!!
I would recommend this to a friend












