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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 274 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 274 reviews
  • Rated 2 out of 5 stars

    Terrible last 14 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought October 2024 and the right earbud has already died. Luckily, we got Geek Squad plan so I am hoping they can fix them. Makes me mad that they only lasted 14 months!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Earbuds are just the best on the market cream de la cream.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great, case is nice.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the case. It is amazing and very help for volume, settings etc. The headphones not so good. The noise canceling is not as good as other brands. Every now and then theres a pop noise from left or right, that about blows my eardum. It cuts in and out randomly too. If using in a car there is a buffeting sound that is really annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are the best especially for working in a factory

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs better instructions. The manual shows mostly drawings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy Everything i purchased is very nice i had no problems with anything

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    *#$& no !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. They keep loosing from phone. Keep looking for software update to fix them but not yet. I will not be shopping at best buy anymore. 9 years of being a customer and tens of thousands of dollars. Your fired

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Won't Stay In Ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they're in they should amazing but they're constantly migrating out of my ears. I wish they fit better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy JBL live beam 3.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst ear buds I have ever had. A $20 pair would work better. The screen on the case come on while its in my pocket and thats where the fun begins. They mite calls, hang up on calls (its great when you hang up on potential clients), mute the music, change the song, mute the song, change the preferences on the case any preferences. It sucks when you have to google translate the screen on your ear buds case just to change it back to english. JBL customer support is no help. Throwing these away and buying a set of bose, sony or beats. Will never buy an over priced JBL product again. Also selling all of my JBL bluetooth speakers flip 5, encore and party box 310.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we want our customers to have with our products. Our JBL Live Beam 3 is designed with the displa6y screen that you can modify the settings using our JBL Headphones App. It is odd that the music pauses or that the language changes with your unit, please reach out to us so we can address this with you. JBL

  • Rated 4 out of 5 stars

    Great for BASS... but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping for better soundstage.. Otherwise okay

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought two of these within the last six months my family loves them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headphone quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They suck not enough bass and not loud enough JLab is better quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! I love it! This is an amazing product!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost, they aren’t mind blowing. They fall out pretty easily. Sound is decent but again, not life changing. I expected a bit more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great if they work. These consistently cut in and out so much that I would not consider them usable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Should of bought someone else

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .. 16 is the highest volume n it sucks.. i need these to be loud

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average not that great need improvement,needs better connect ability

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Your paying for the case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit was too loose for me and they didnt go far enough into the ears to get a good seal. When I did cram them into my ear to get a good seal, the sound really wasnt thet good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They've given up on quality apparently

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So problems right out of the box. Won't stay connected, a slight breeze will start and stop your playback, but at the same time takes thirty attempts for it to register a finger. And now with the new update, the charging case is now just a case. Customer support is non existent and warranties are apparently a buzzword and not a real thing over at JBL. Avoid at all costs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New out of the box. Advertised as having 10 hours plus a total of 40 with case recharge. These have decent sound. The nc is ok, not great. The battery life is absolutely horrible. These are new and I can only get about 3.5 hrs on a full charge. If I had known the battery life was this bad. I definitely would have gone with a Sony or Bose!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Live Buds 3. The battery of your unit may have been depleted. It is recommended to charge both the buds and the case to ensure that the battery would last. Please contact our customer support for further assistance. JBL