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Customer Ratings & Reviews

Model:
JBLLIVEFREE2TWSUAM
SKU:
6510092
Your price for this item is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 178 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Live Free 2 True Wireless Headphones, particularly praising the exceptional sound quality, impressive battery life, and affordable price. Many users rave about the rich and customizable audio experience, while others appreciate the long battery life that minimizes the need for frequent charging. Despite these positive aspects, some users have expressed concerns regarding the fit and comfort of the earbuds, with a few experiencing occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 178 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    More than what i expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality. The BASS is nice. The equalizer helps a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two pairs working great, sound and noise cancelation is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear Sound and noise canceling!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these a little over a year and absolutely love them. I travel often and use them to make calls. Often people on the receiving end don't hear background noises as it does a great job cancelling out all the unnecessary noise. Worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for everyday use. Noise cancellation works really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, but not the best for the price.I don't think I would purchase them again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    best value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Sound is ok but the battery life is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son loves these! Would definitely recommend. Good price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great sound

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone has amazing sound and great app interface

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Defective after 8 months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Mar 2023, now they are already malfunctioning Dec 2023. The case will not charge and there are connection issues. They did sound great when they worked though. Will add a couple stars in the future if JBL honors their product warranty. If not, I will be selling all my JBL products and never touching JBL again.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you for sharing your feedback on our JBL Live Free 2 TWS. We want to ensure you get the most out of our products. Charging problems are usually caused by deep-seated dirt on the metal charging contacts, which includes sweat, skin grease, or moisture. To reduce the likelihood of this issue, use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. Next, wipe the contact pins in the charging case with a clean cotton swab and wait for it to try. Repeat until the contact points are visibly clean, and charging should work as designed. If the issue continues, please reach out to our Customer Support for further assistance. JBL

  • Rated 3 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but case stopped charging after 3 years. Cheap build quality on the case and not replaceable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Jbl live free2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with plenty of bass only gave 4 stars because they are too big for my ears, not good for gym workouts if you have small ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely impressed with these earphones! These are fully loaded with every feature. Got done with a 3 mile run today & didnt even adjust them once. Don’t hesitate. Also the dual pairing is really convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work okay, however, I prefer the style like Apple earbuds. I had them, they broke and so this was my only option to update. They are a little harder to wear for me personally, but I am getting used to them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    GREAT SOUND HORRIBLE FIT !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CRISP & CLEAR SOUND!! BASS IS GREAT!! UNFORTUNATELY THE FIT IS SOOOO UNCOMFORTABLE: THEY HURT & FALL OUT EASILY. WILL BE RETURNING FOR SOMETHING MORE COMFORTABLE.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very comfortable to wear for longer than an hour. Disappointing in this regard. Sound quality and noise cancelling features are very good.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time on providing us with your feedback. We're sorry to hear that the fit of our JBL Live Free 2 didn't meet your expectations. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department. If you have any questions or concerns about your device, please contact our customer support for further assistance. JBL

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Not perfect, but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is top notch, sound quality is good. Just wish the fitment was better. Overall, would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bud review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and can fine tune buds from smart phone. Only bad thing you can hear extreme sound some with noise cancel mode . Have not attempted to totally fine tune using phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphone mediocre controls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty good headphones with good audio and great sound canceling. The touch system is my main gripe. Never in my life do i want a touch system to activate siri to make a phone call on a pair of headphone. I threw the headphone in my pocket one time to order food and the siri called three people in that 5 minutes. My college advisor from 3 years ago, My family lawyer, and a girl i dated in highschool. Not fun Overall good headphones though

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Did not fit my ears

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds had great sound but were not stable in my ears. Had to return due to the fit.

    I would recommend this to a friend