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Customer Ratings & Reviews

Your price for this item is $69.95
The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 72 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 72 reviews
  • Rated 5 out of 5 stars

    Perfect for Fortnite on Switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son researched gaming headsets for a Scout merit badge and purchased this one himself. I am so proud for the time and energy he put into the research. He was especially excited that this one was on sale while he was looking so he was able to afford it. The headset works great for him to play Fortnight with his friends on his Switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl head phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones sound is perfect they work really great couldn’t of done a better purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS WELL. NO ISSUES....WORKS WELL....NO ISSUES.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS WELL. NO ISSUES....WORKS WELL....NO ISSUES. WORKS WELL. NO ISSUES....WORKS WELL....NO ISSUES.WORKS WELL. NO ISSUES....WORKS WELL....NO ISSUES. WORKS WELL. NO ISSUES....WORKS WELL....NO ISSUES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones honestly compare to the steelseries but way more cheaper. The bass is low key good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive investment, great quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good although the price is pretty steep.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. You can change the lighting color which I thought was cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ver nice works very well with my computer good value for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great mic. My son truly enjoys this set of headphones in comparison to the other ones that have broken countless times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound, Quality, and Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with the quality and good looks these headphones are. For the price they are a great bargain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. Excellent sound and blocks outside noise pretty well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Colors are also very good to because they seem more higher end.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality, avoid this product.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality and comfort are quite good. The reason for the 1-star review is the reliability of the product. I bought TWO of these (back to back), both of them failed after ~6 months of usage with the exact same failure: the arm holding on to the left speaker breaks, and as a result it becomes unusable since it no longer sits on your ear. It's quite disappointing since I really liked the comfort level and audio quality for this entry-level speaker.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Quantum 400 headphones. We'd also like to get more information from you so we can check your options. Please contact our customer support team at https://bit.ly/2WocMfi JBL

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase,sounds great ,glad i got these especially at a great low price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth to buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband loves it! Not bad for $50 as my valentine's gift for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming gear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent...Crystal clear...mute feature is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and mic quality is very good and JBL never disappoint me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with this headset. You need one for playing better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. JBL always puts out a great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Ga

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son did not like these. We returned them and bought a different brand - he did not like the fit and sound quality.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback with our JBL Quantum 400. We're always looking for ways to improve. If you need any help with our products, please reach out to our Customer Support. https://support.jbl.com/us/en/ JBL

  • Rated 5 out of 5 stars

    RN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for the price i really recommend to buy them

    I would recommend this to a friend