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Customer Ratings & Reviews

JBL - Reflect Contour 2 Wireless In-Ear Headphones - Black-Front_Standard

Customer rating

Rating 4 out of 5 stars with 406 reviews

77%
would recommend to a friend

Expert rating

Rating 3.5 out of 5 stars with 2 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-4 of 4 Reviews mentioning:
use for phone calls
  • Rating: 4 out of 5 stars

    Good headphone

    Posted
    Headphonenovice24
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Good headphones for listening to music, but had trouble hearing and being heard when using on phone calls. Since phone calls were not really part of why I purchased these, the quality of the phone calls doesn't really affect me, but it would be nice if they performed better in that respect.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Conversation on the piece didn’t get heard well.

    Posted
    Primetime
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Wasn't a great sound. Didn't have good ability to talk to others after picking up the call. Significant distortion on phone calls.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Hello! Thank you for your review, Your feedback will be communicated to the proper department to improve our current and future product line. If you encounter problems with your product, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 4 out of 5 stars

    Great earphones- chose them over beats

    Posted
    Msufan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Pros: The sound quality is very good- it can reach high volumes without feeling like it muffled the sound or base. The fit is snug, which I need because earphones without the over-ear piece typically fall out when I work out. I love how light the wire is. Charge life is great. Cons: Microphone does not work well for picking up phone calls. May be too snug for some people- sometimes if they get sweaty it feels like my ears are plugged- kind of like a suction cup. With use over an hour, ear lobes may feel a bit sore. Overall I am okay with the cons I have listed, because I need to extra reinforcement to keep my earphones in. I returned the beats I tried (no over-ear piece because that looked too bulky) because they would not stay in, the cord was so heavy and long for Bluetooth, and I did not feel the sound quality was superior.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Needs more value for the price.

    Posted
    trung6425
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Has good build quality, battery lasts roughly as advertised. Have used it for about 2 months as of this review. Right side earbud is already failing. The micro-USB charge port is actually difficult to connect; which is related to how it was designed. Not great for phone calls as microphone seems to not be able to pick up well when I'm on calls. I've been using this mainly at the gym: not great on durability. Music quality isn't great either. Overall: it's an overpriced standard bluetooth headseat. I can pay about $30 for something similar at Best Buy.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL