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Customer Ratings & Reviews

JBL - Reflect Contour 2 Wireless In-Ear Headphones - Black-Front_Standard

Customer rating

Rating 4 out of 5 stars with 410 reviews

77%
would recommend to a friend

Expert rating

Rating 3.5 out of 5 stars with 2 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-13 of 13 Reviews mentioning:
volume
  • Rating: 3 out of 5 stars

    The ear buds too big

    Posted
    Sophia
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The audio isn't loud enough and the fit is too big

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Going to exchange for beats pro wireless

    Posted
    Jordan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I don't like the feel of the headphones. The sound is clear but could be a tad louder.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 3 out of 5 stars

    Too quiet

    Posted
    BEvans
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Ended up returning. Volume quality wasn't good enough.

    I would recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 1 out of 5 stars

    Loss of audio

    Posted
    Frank

    After a month my earbud lost half volume an da month after that lost all of its volume. Very annoying and disappointing.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 3 out of 5 stars

    Wireless earbuds

    Posted
    MsBR13
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    They are ok. The volume is a disappointment to low

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Good basic headphones

    Posted
    TomH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Fit the ears very well. The over ear design holds well during running. The volume adjuster is a bit cumbersome.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Waste of money

    Posted
    Msnavyvet12
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    They hurt my ears. I quickly returned these. They also weren't very loud, which sucks.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 3 out of 5 stars

    Disappointing

    Posted
    Mikenlinda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Difficult to pair. Long time to charge. Volume peak limited, as well as range/distance from unit

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 4 out of 5 stars

    Good buds

    Posted
    Greher
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great for the gym. Lightweight and stay in place during running, elioical, and rower. Only drawback could be a little louder.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not great

    Posted
    Steeve
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought these to use with my iPhone. However there is absolutely no base and all that comes through not to mention at full volume there are only marginally louder than no earbuds at all. I hope to get the Bose buds for Xmas.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 2 out of 5 stars

    Not that good

    Posted
    MoeNC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Wanted to try another brand after last blue tooth headphones. The volume was not nearly as good as I expected. Tried the different sizes of ear pieces but none where a good match and uncomfortable after long run.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 4 out of 5 stars

    Excellent for working out

    Posted
    Cameron
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These headphones are great for working out. Once you put them in, they won't move. Wish the volume got a little louder on them though.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    5/5 value, 4/5 sound, 5/5 fit, 4/5 battery

    Posted
    Jrs2

    My reference point is having owned jaybird x1, airpods, gear icons 2018, and some decent wired headphones. The sound quality is just fine for the gym. It is not at all muddy. I think they sound clean and deep. Spoken audio is good. Bass is on par with competition in this price point. Most importantly is the fit. They are very secure during workouts and sort of "lock in" when you put in the buds and rotate them backwards. If going through a workout with secure, consistent fitting headphones, these are for you. If you kill your hearing with super loud volume, you may need to buy something else. In a loud gym, you will probably work out at 2 notches down from max volume on most songs. I don't gripe about it because the headphones definitely get loud within the limits of safety, and I've already fried my hearing and don't need any more damage.

    I would recommend this to a friend