Early Black Friday DealsNew Doorbusters every Friday.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • JBL
  • Angle. JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - Black.
  • The text on the image reads "JBL," which is the brand name of the earphones.
  • Alt View 11. JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - Black.
  • Alt View 12. JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - Black.
  • Alt View 13. JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - Black.
  • Alt View 14. JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - Black.
  • Alt View 15. JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - Black.
  • Alt View 16. JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - Black.
  • Alt View 17. JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - Black.
  • Alt View 18. JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - Black.
  • Alt View 19. JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - Black.
  • Alt View 20. JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - Black.
  • Alt View 21. JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - Black.
  • Alt View 22. JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - Black.
  • Alt View 23. JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - Black.
  • Creator Pick: Step Up Your Wellness Walks with JBL Headphones video 0 minutes 24 seconds
  • Creator Pick: Fueling Your Workouts with the BEST Sound Quality Ever video 0 minutes 31 seconds

JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

Model:
JBLSNDGEARSNSBLKAM
SKU:
10783198
Your price for this item is $163.99
The comparable value price is $164.95

Customer reviews

Rating 4.5 out of 5 stars with 82 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the SoundGear Sense Hybrid Open-Ear headphones for their excellent sound quality and comfortable design. Users also find the battery life to be satisfactory. The lightweight feel and secure fit further contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 82 reviews
  • Pros mentioned:
    Fit, Sound quality

    Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fit of these headphones. Sound quality is good as well

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Great for music

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hzz as be been using them about a month. They replaced iPods because they stay in better when I move around. I just use them for music on my Mac products so I don’t have them hooked to my phone. I definitely would recommend them for music.

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Wow!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is wow, I'm impressed with these headphones. A really good sound with bass. My only complaint is that the part that loops over your ear digs into the back of my ear, making it a tad uncomfortable. Other than that, I'm happy with my purchase.

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    LOVE LOVE LOVE!!!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds! The sound quality is great!!

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Jbl headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound is great. The in call volume is great. There is no noise canceling at all. If you're somewhere loud, who you're on the call with will hear everything. The way they go over the ear gets painful after about 30 to 45mins. I returned them just because of the way they felt on my ears.

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    size and reliability

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like the case but its a little on the big side to wireless headphone cases for the trade off for battery life its really nice

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Fantastic Product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas present for my daughter. She loves these! They don't hurt her ears, and awesome to use anytime, anyplace!!

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    SoundSense super good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, I recently lost them and am exceptionally sad that I can't seem to locate them.

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Nice earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, my wife likes these better than the Bose over the ear ones. I can hear better from these

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Cool headsets

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is really good, battery after 8 months is been degrading to a point that last an hour of talk

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Great buds...

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby loves these buds. Lasts long, works well while he's working out.

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    I would recommend this to a friend

  • Uncomfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear loop on these dug into my ear and was hard to wear more than an hour. I returned them and bought the regular JBL Flex earbuds which are much better.

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    No, I would not recommend this to a friend

  • Disappointed with Best Buy product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed as my after purchasing my item arrived with no case, despite having advertised otherwise. Trying to get my money back. Just a waste of my time because why is there not a case. The picture below is all it came with No exaggeration.

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Clear Audio and incredibly comfortable

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality audio. Can hear people around me as well as the audio clearly. Also very comfortable.

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    I would recommend this to a friend

  • Earbuds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase.They work great. They were really easy to pair to my phone.

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Very nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product some quality is very good too won’t hurt your ears

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    I would recommend this to a friend

  • Satisfied

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the option to have detachable neckband. Rotating earpiece is also nice

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Perfect for the novice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the sale price of $99. Easy to operate, comfortable while in use.

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    I would recommend this to a friend

  • Ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really great. I would recommend this as a good buy.

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Good quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality. It takes time to adjust to the behind ear support.

    This review is from JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

    I would recommend this to a friend
Page 3, Showing 41-60 of 82 reviews
Sponsored

People also viewed

  • JBL - Endurance Peak 3 Dust and Waterproof True Wireless Active Earbuds - 2023 - Black
    Your price for this item is $99.99
    The comparable value for this item is $109.95
  • JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
    Your price for this item is $99.99
    The comparable value for this item is $109.95
  • JLab - Epic Open Sport Air Conduction Wireless Earbuds - Black
    Your price for this item is $99.99
  • Beats - Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds - Jet Black
    Your price for this item is $249.99
  • JLab - Go Air Sport True Wireless Earbuds - Graphite
    Your price for this item is $29.99