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Customer Ratings & Reviews

Your price for this item is $105.99
The comparable value price is $164.95

Customer reviews

Rating 4.6 out of 5 stars with 109 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the SoundGear Sense Hybrid Open-Ear headphones for their excellent sound quality and comfortable design. Users also find the battery life to be satisfactory. The lightweight feel and secure fit further contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-109 of 109 reviews
  • Rated 5 out of 5 stars

    Loving my headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying our JBL JBL - SoundGear Sense Hybrid Open-Ear headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved I want something big but i like this one thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but hurts ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but hurt my ears and the wrap around doesn't help

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worse ear bud every purchase. They disconnect in the middle of a conversation.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for Noise blocking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not block out noise while I'm driving. When I put the earpiece in my ear, I always hang up on someone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left side headphone stopped charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left side headphone stopped working after 2 months ! Never misused or dropped ! Very disappointing

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL SoundGear Sense. If needed, we'd also like to get more information so we can check your options. Please contact us at (800) 336-4525. We are available Monday to Friday from 9:00 am to 11:00 pm (ET) and Saturday to Sunday from 9:00 am to 5:00 pm (ET). JBL

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love X 3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love these headphones! They’re comfortable to wear, and the sound quality is fantastic, especially when compared to JBL’s other earbuds. They may not rank quite as high as Bose or Beats, however for the price point they’re worth a try, especially if you’re tired of sticking earbuds in your ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Horrible sound.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in shock . How horrible sound it is .I didn't expect it. I believe that JBL do good work. But this is disappointing me. JVC do better, not so loud but quality of sound better. Price is different.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Soundgear Sense. We understand that the sound quality of this product didn't exceed your expectations. We value your feedback in helping us improve and provide an exceptional user experience. We'll make sure to share your feedback with the appropriate team. JBL

  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk, my $29 Skulls work way better, save your time and Money

    No, I would not recommend this to a friend
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