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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 134 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 134 reviews
  • Rated 4 out of 5 stars

    Don't sleep on JBL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my Shokz becaue I lost them, I went with these, I love these over the shokz because of the abilit to adjust them to your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hzz as be been using them about a month. They replaced iPods because they stay in better when I move around. I just use them for music on my Mac products so I don’t have them hooked to my phone. I definitely would recommend them for music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is wow, I'm impressed with these headphones. A really good sound with bass. My only complaint is that the part that loops over your ear digs into the back of my ear, making it a tad uncomfortable. Other than that, I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife Loves this product. These headphones were and Anniversary present and she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort and durability are great. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones for my wife and she loves them. I tried them out for myslef and the sound quality is amazing for being open ear headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL sound gear sense

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL is the best product for the money if you like JBL u will love this product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shameless Thieves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product never arrived. I then contacted the seller, who I initially thought was Best Buy, but they told me it was a different seller and that I had to contact them directly, which I did, but without any resolution. They ended up telling me that if the package was lost, it wasn't their responsibility and that I had to investigate with the shipping company to find out what happened to the package. It's the worst experience I've ever had. From now on, I will no longer be a Best Buy customer because I thought it was a serious and responsible company that cared about its customers, but the truth is, they only care about selling and earning their commission for lending their name. They are a fraud, and I recommend that you use Amazon instead, as they do take care of their customers and are very responsible with claims.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear pods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Great for when you are walking your dog.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas present for my daughter. She loves these! They don't hurt her ears, and awesome to use anytime, anyplace!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds! The sound quality is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SoundSense super good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, I recently lost them and am exceptionally sad that I can't seem to locate them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, my wife likes these better than the Bose over the ear ones. I can hear better from these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad and he really really loved it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    size and reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like the case but its a little on the big side to wireless headphone cases for the trade off for battery life its really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them im really happy eith my purchase they sound clear and are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they’re great but does leave your year alittle sore after awhile but other then that I really love these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open little get time. Update next easy open thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby loves these buds. Lasts long, works well while he's working out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jbl headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound is great. The in call volume is great. There is no noise canceling at all. If you're somewhere loud, who you're on the call with will hear everything. The way they go over the ear gets painful after about 30 to 45mins. I returned them just because of the way they felt on my ears.

    No, I would not recommend this to a friend
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