Customer Ratings & Reviews

I bought the JBL Live Buds 3 and these Tour Pro 3 on the same day. The Live Buds are $100 cheaper and are better in every way than these. Most importantly, these protrude and are loose no matter what you do. Either they fall out or get pushed out depending on the ear tip size. I used every size of included ear tip and many others that I own including memory foam. The design is terrible. They are heavy and awkward. The fit is so bad that I could not even get the personalization to work in the app. I couldn't get past the step that checks for a "good seal". I tried at least 50 times with all manners of ear tips. Same process worked first time on the Live Buds 3 and on other JBL Buds I own. Called JBL support who wanted to read an article to me on what a "seal" meant. Infuriating! The out of the box sound is not nearly as good as the Live Buds 3. The case is way too bulky and the buds are hard to get out of the case as well. I think JBL has a dud on their hands here.