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Customer Ratings & Reviews

$329.95

Customer reviews

Rating 4.4 out of 5 stars with 180 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 180 reviews
  • Rated 5 out of 5 stars

    Jbl ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving new ear buds. Excellent sound and display. Definitely recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ,overall I give this jbl headphones a 8. Super cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't regret these at all.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely premium but super worth it. Love everything about these. They are a lovely upgrade from the pro 2.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt my ears after wearing them for a little while.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DOA. Returned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to try out these JBL's and the case really intrigued me. Upon receiving it, I found the case to be laggy and the headphones would not pair with my iPhone 15 (iOS 18), no matter what I tried so they ended up being returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    THE GOAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift for my husband and he loves it ! Said it’s so much better in every way than the beats. JBL for life !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!’nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! They work great with my iPhone even though iPhones don’t like non Apple earbuds!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Innovative idea but the execution was a let down

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tech and the screen but I hate the spund quality of these headphones. Sicks cause the concept is truly innovative. I have to return these though because I use them for work and whenever I take calls my friends and coworkers can't hear me and say I sound muffled. I don't understand how the calls are coming out that way. I never had this issue with prior headphones.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we want our customers to have with our products. These headphones are compatible with our JBL Headphones App which gives you features to adjust the sound EQ settings of the unit. JBL Tour Pro+ TWS ensures perfect voice clarity during calls with
      an array of two outer beamforming microphones and a third to reduce wind and other distractions JBL

  • Rated 5 out of 5 stars

    JBL pro tour 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome headphones highly recommend!! Better than airpods pros

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To bad the sound doesnt mirror the tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool features, cool charging case, unimpressive sound. Unless u are in a quiet area, this thing is not for you. Semi loud enviorments with volumne all the way up was hard to hear without background blending in. And forget about the bass. Listened to for 5 minutes and back in the box they went. Def not worth $300. Maybe $150 because of the charging case. Your welcome

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We recommend connecting your JBL Tour Pro 3 to our JBL Headphones App. Then, go to Ambient Sound Control and enable ANC. Next, tap on Customize ANC where you can enable the Adaptive ANC. This setting will automatically adjust the ANC based on the surrounding noise level. When it is off, you will see the orange bar below to manually select the ANC level. If you need further assistance, please contact us. JBL

  • Rated 5 out of 5 stars

    Father’s Day Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a Father’s Day gift and he loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! I think that says it all , didn’t regret spending so much cash on it haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tour pro jbl 3 opinion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome style earbuds totally recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Some of the best ear buds ive ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music to your ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gray headphones recommended to those who are looking for headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality worth the money would recommend to anyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Decent sound, horrible everything else

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first saw these, I instantly thought I had to have these. Once I decided to get these earbuds, I instantly found out why I shouldn't have bought these. The case is cool, but the function is clunky, useless, and it just gets in the way. When the earbud case is in your pocket, it hits up against your leg or other stuff in there, and when you're on the phone, it hangs up calls, stops music, switches tracks, all kinds of things, it's just overall not good. The case also has weird glitches where the screen will just stay on for hours and not turn off over a period of time, causing the battery to go dead. After updating the software, there's still very noticeable issues with these earbuds. I will be returning these. The price is just too outrageous for all these drawbacks. ANC is OK it's not anything worth the price, Ambient mode is pretty bad also. I'm glad we get different size ear tips with these, but however, they still end up falling out of my ears. They dont stay in while moving or doing any sort of work, You will constantly find yourself asjusting these, especially when listening to music it gets annoying because you want to enjoy your music, but unfortunately, you can't fully enjoy the sounds if they're moving around your ears and not staying in place. I wouldn't recommend these to anyone, I'd say buy something else. Do not be fooled by the technology they put in this with the case its useless and not worth the money. I think the touchscreen on mine already broke. If so, I will not recommend JBL products in the future.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we want our customers to have with our products. We'd like to work with you directly to address these issues with your JBL Tour Pro 3. Please reach out to our customer support. JBL

  • Rated 2 out of 5 stars

    Good when works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not connec to my hoogle pixel fold pro 9. Unfortunately they are good quality earbuds

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. To connect your JBL Tour Pro 3 to your mobile device, make sure the earbuds are in paring mode and the LED is blinking blue quickly. If not, reset them by tapping either side twice while wearing, then hold the third tap for 5 seconds, place them back in the case, and try again. If you need more help, please contact us at (800) 336-4525. We are available Monday to Friday from 9:00 am to 11:00 pm (ET) and Saturday to Sunday from 9:00 am to 5:00 pm (ET). JBL

  • Rated 5 out of 5 stars

    Informative

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is superb. I like the tft screen display the informations that i needed.

    I would recommend this to a friend