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Customer Ratings & Reviews

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The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 91 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers regard the Tour Pro Plus True Wireless Noise Cancelling Headphones as a great product with exceptional sound quality, comfortable design, and long battery life. However, some users have concerns about the fit of the earbuds and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 91 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Magic Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is there BEST sound for your sound JBl excellent Magic Sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything they said it was! Great audio quality, and the noise canceling is second to none! Great product! A lot of audio customization as well, so you’re able to get the sound you love with ease!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds have good quality sound and work well for noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is very good. noise canceling seems to work well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL does it again on sale

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great addition to my wife's phone. She needed noise cancelling and says they work great. They were on sale also which was an added bonus,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL tour pro headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pro headphones at a superb price at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my partner, and they absolutely loved them. They were, unfortunately, accidentally lost on an Uber ride, but are 100% worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Missing in action

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To easy to lose they fall out and there gone by by buy the warranty

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Large earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t fit my ears definite fatigue would not recommend

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback that you've provided us. We'd like to work with you directly so we could check your options. Please reach out to our Customer Support here: https://bit.ly/3r5rMgF JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and simple to set up!! Love it and have had them for two years now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    these are fantastic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these everyday. I love these. they sound great and JBL has been a go to for me for years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great, never expected the sound quality and the connectivity and the noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl tour plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and works perfectly. Get a pair of these when they are on sale. I got them for 100 and they are worth that price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL Earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set worked for a while but then the sound disappeared, lost volume. I sent in under warranty and had the same issue. JBL offered to send another set but it would be the last time. Rather than mess with them again I purchased another brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl the best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great quality sounds like you are actual concert really lively and the noise cancelation works like wonders great quality for a jbl awsome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it for the price. High quality headphones that are easy to connect and include a clear audio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound for both music and talk shows. The noise cancelling is also excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, sound and features for the money. Would recommend to my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value if on sale.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase on sale for $99 making them a good buy. Noise canceling is mediocre at best, especially at lower volumes. JBL app allows for good EQ adjustments.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Pure trash!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are hot garbage. I've had them for 24 hours and they're going back. Connection issues galore. This is embarrassing. These people have the nerve to ask me for $200 of my money and they put out some embarrassing nonsense like this. Utter incompetence. Hard pass. Very very very hard pass. Their app is the worst in the industry.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we wanted our customers to have with our products. If you've had this product for not more than 30 days, you can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi JBL

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