Customer Ratings & Reviews
- Model:
- JBLT120TWSGRNAM
- SKU:
- 6408540
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
It turn off by it self battery life not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It turn off by it self sound equality very poorly Battery life not so good
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us.
We'd like to work with you directly so we could try some troubleshooting with your JBL Tune 120TWS. Please reach out to our Customer Support.
Not bad if a kid 10-12 with limit talk time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt hold charge long. Not extremely clear if loud noise in area.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Tune 120TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
PRODUCT DIDN´T GET TO MY HOTEL!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I´m from brazil and the two jnl headphones I bought didn´t arrive to my hotel although the order status is deliverd and I´m back to my contry already. I want to know how I get my money back, I have been trying make contact with someone from best buy but I couldn"t have sucess. Please, Help me.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL T120TWS did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you. https://bit.ly/2zwFkYM
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No auto pairing, cannot use separately, low range from paired devices.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd love to try some troubleshooting steps with you so we could isolate the issue with your JBL Tune 120TWS. We're here to help. Please reach out to us here: http://bit.ly/2lIab0A.
Buy because get discount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have good sound quality. Bass low . .......
No, I would not recommend this to a friendInterruption of sound during calls
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I'm in a video call, every time there is an interruption for 2 seconds, every 2 or 3 minutes. One stopped charging after a year. I kept it because I paid less then $30, as I have reward points from Best Buy. Do not buy it for full price, not worth it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We would like to get more information to help you out, please contact us so we can assist you: https://bit.ly/2zwFkYM
I do not love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not hold a charge. Dies in less than 2 hours of use
I would recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened. We'd like to get more information from you so we can sort this out. Kindly get in touch with our Customer Support team for further assistance. https://support.jbl.com/us/en/
Worthless, do not buy these.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing but problems with these. The left earbud keeps turning off at any given time.
No, I would not recommend this to a friendWorst product ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I can't put zero stars. Worst earbuds ever very low no bass horrible if u use them to talk. I couldn't exchange them I threw away the box same day but I will never ever fall that again horrible sound o lost almost 80 dollars I regret it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided us. We understand that our JBL Tune 120TWS didn't meet your expectations. We're always looking for ways to improve, we'll make sure to submit your feedback to the right department.
Poor connection and sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don’t mind that they disconnect from your iPhone when you're on a call (I have an iPhone 11), that you have to be in a quiet place so they can hear you and that you can't move because they fell from your ears this JBL are for you! Junk earpods
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Tune 120 TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a toss up between these and the AirPods. My wife got the AirPods and I got theses. They play music ok but you cannot hear good when making a phone call. Def will not purchase again, I have waited too long to return
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Tune 120 TWS did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Awful
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THESE SUCK!!! The battery life is only an hour and a half MAYBE 2 hours....which is COMPLETELY contradictory to what it states on the box. COMPLETE WASTE OF MONEY!!! NEVER AGAIN WILL I WASTE MONEY AND TIME IN THIS CRAP!!!!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .This isn't the experience we wanted our customers to have with our products. Our units have a 15 to 30 day return period (depending on the retailer) and a one-year limited coverage. Please reach out to the point of sale where you purchased the unit for your options.
Sound quality faded after 1 week
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality faded after one week of little to no use mic picked up background noise which cause the person I’m speaking to saying words over and over . Case is poorly made opens to easy and ear buds dropped out frequently
No, I would not recommend this to a friendBrand response from JBL Support
Posted .This isn't the experience we want our customers to have with our products. We'd like to work with you directly and try some troubleshooting to isolate the issue with your JBL Tune 120TWS. Please reach out to our Customer Support here: https://support.jbl.com/us/en/
True wireless Bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave 1 star rating just because every time I have voice call talking to my wife, friends and co workers they say there’s is an annoying or irritating sound.. so I returned the item.. I don’t like the quality and performance.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened with our JBL Tune 120TWS. This isn't the experience we wanted our customers to have with our products. Should you need assistance, please reach out to our Customer Support: https://www.jbl.com/support-contact.html
Horrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are poor quality headphones had mine for a little over a year and the right speaker already went out. Don't waste your money go with a better brand.
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought were pretty crappy honestly, didnt sound great to begin with and just stopped working after 2 months of probably average use
No, I would not recommend this to a friendUseless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 1 month if that , after that the right earbud stopped charging/working . Without the right earbud working I can’t pair them so yeah they’re useless now.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Tune 120TWS did not meet your expectations. We're always looking for ways to improve. Please get in touch with us through this link so we can further assist you: https://bit.ly/2zwFkY
Absolutely dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it once and the right earbud went out in less than an hour. Bad experience. Unable to return now because I didn’t open the box within the timeframe.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly about your JBL Tune 120TWS. Please reach out to our Customer Support so we could try some troubleshooting steps with your device.
Never got my product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was informed via email that my product has arrived and it’s been almost a month and still haven’t gotten anything
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a few uses one of the earbuds stopped working. Googled and Utubed and found out this is a common problem. Returning them.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Tune 120TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.