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Customer reviews

Rating 3.2 out of 5 stars with 13 reviews

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46%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Rated 3 out of 5 stars

    Not the best from JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these wireless headphones thinking that will be the same quality that other JBL headphones I previously owned but these ones fall too way short, especially for the price!!! I can get about same quality headphones for a cheaper price. The battery only last for 2 hours approximately and the volume is just not enough. The material is plastic, which is hard to grab them from the little case. I would rather the rubbery material. The color is cool!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Tune 220TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Defective Immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, plugged in charging cable to charge case and pods. Noticed light on case, and left pod turned on instantly. Right pod, nothing. Waited two hours (according to instructions) for full charge. Light on right pod still not on. Inside instructions, the right pod is the main unit, so can’t connect left pod to Bluetooth since right pod isn’t working. I’m very sad, I like the fit and feel of the pods in my ears, but defective out of packaging.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Tune 220TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Pass for something better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey we're okay. Had trouble connecting with phone and the sound is alright. Battery life does too quickly. However, they look superb.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent wireless earbuds.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these because they look hip. Got the white version. It was good except for the sound quality, not enough bass. Mic is decent. Have issue with the charge because when not used for a couple weeks the earpiece loses its charge. Then it has like 20% charged left. Before I use it, I have to charge it for half an hour.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t always connect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds worked great for a few months. For some reason the left earbud doesn’t always connect so I have to put it back in the case multiple times and turn it off then turn it back on for it to connect. Now at this point only one earbud works at a time. Very frustrating.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Tune 220TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 4 out of 5 stars

    Great head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great quality headphones. Sound is clear and worth the price. Colors are fun. JBL is a well known brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, has great bass and its overall sound was amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I’d finally give earbuds a try. I am not a fan of the earbuds that stick directly in your ear canal so I thought I’d try these since the earpiece shape is similar to Apple non-wireless earbuds. I do prefer these, but on occasion they do fall out. I haven’t worn them to run, so not sure that they would stay in. Love the aesthetic, especially the color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality sounds good. It was a gift for someone they loved it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound was good but they didn't fit securely in my ears, so I returned them

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We are sorry to know you are not completely satisfied with your purchase, thank you for the feedback. JBL

  • Rated 4 out of 5 stars

    Great for small ears

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Likes: -i have small ears, so many in ear headphones tend to be too big and fall out easily. These stay in well. -durable feel -tactile control buttons (this one is huge, I hate others where you have to bang on them and hope something happens) -sound quality (not phenomenal but good enough) Gripes: -battery life (3 hours out of feels very short. 19 hours on the case isn't bad though) -gets caught on the case when removing (just awkward positioning) -can use the right bud by itself, but not the left. (More of a personal gripe- my cheat for short battery life on my last pair was to swap them out when one died. Can't do that with these.) -charging port (WHY are we still on micro USB??? In 2020??? But again, a personal gripe) All in all, pretty decent earbuds. Wish they were cheaper for what they offer, but if they're on sale when you're reading this, it's probably worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool color, great sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds fit fantastic, all one single piece, so safe.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is low when on a conversation And it is not noice cancelling.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Tune 220TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Customer reviews from jbl.com

    User rating, 2.5 out of 5 stars with 110 reviews on jbl.com.

    See all jbl.com reviews
    jbl.com
  • Customer reviews from bestbuy-ca

    User rating, 2 out of 5 stars with 21 reviews on bestbuy-ca.

    See all bestbuy-ca reviews
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