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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4 out of 5 stars with 1129 reviews

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Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers praise the Tune 225TWS True Wireless In-Ear Headphones for their exceptional sound quality, affordable price, and impressive battery life. Many users find the fit to be perfect and comfortable for their ears. However, some users have expressed concerns about comfort, connectivity issues, limited volume, and occasional charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,129 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality Sound at a Reasonable Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to pair with my cell phone because I work in a loud environment and you can't hear when talking on the phone. They are quality headphones with great sound and are great for listening to music or talking on the phone under normal circumstances. However, they aren't very good at noise cancelling in loud environments which is the main reason I purchased them. They are also a little long and sometimes cause issues when I take my glasses off and on. If you are looking for a great set of wireless headphones to listen to music or talk on the phone in an average environment they have great sound at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Convenient, high quality fast-charging earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid earbuds with great sound. Charging case is fast and convenient, especially at work. Less bulky than other brands, lightweight and fits my small ears. Highly recommend these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad electronics and bad hardware

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two of these in the last 6 months and I hate them. Let me break that down a little. Pros: These earbuds are comfortable when new. They are the style that doesn't have to be inserted into your ear canal, which is my preference and the entire reason I bought them. Their case is durable and the headphones stay in it in your pocket. The sound quality is acceptable given the price. Cons: There is a small rubber or flexible plastic piece that I assumed was glued around the speaker hole. After two sets of these I believe my assumption about it being glued is wrong because of how it peeled off of the plastic housing. The issue is that this leaves sharp edges on the housing to dig into your ears when you wear them, which is unacceptable. These also happen to have some really bad connectivity issues that occurred in both of the two sets I had as well. I would recommend that Best Buy remove them from their product list as soon as possible. These are a horrible product. I'm not sure what JBL was thinking. They usually make reasonable quality products.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 225TWS Headphones did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi JBL

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Very good Call Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these ear phones mainly for calls on my computer for a month now, they are pretty good, but once in a while the connection drops off, but overall they feel comfortable and call quality is very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were amazing, better than a lot of other headphones for the same price range! I love shopping at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    JBL

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can wear just one while the other one charges, or I can wear them both at once. Nice sound quality. Only gripe is that I wish you could customize the size

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Decent product with a few faults

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good but could be better. To me the vocals can be more clearer and louder. It doesn't have a good fit for my ears but it may be different for others.

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones start out great. I'm on my 2nd pair and the same issue of the right ear bud will not pair any longer. Will not ourchase again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good air pods. Battery life is decent and sound is decent. They are not like apple air pods, but definitely good value for money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the over all price i dont think you can get much better. Sound quaility is great my daughter loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great charge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great charges for. Long timd i would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    My earbuds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable ,beautiful sound I recommend this product to all who use ear buds. Very good price too! I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Review on jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep a long charge also displays the percentage of charge on phone comfortable on ears not bulky clear listening

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with decent bass unlike other airpod like ear buds. Comfortable for extended wear and I love the small charging case!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wireless Ear pod

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really comfortable in my ears and I enjoy wearing them during workouts and also rainy days. It is still works fine

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Decent pair of headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were great but I had a really terrible time trying to connect them there was also a chance whenever I took them out of the case to put on both headphones wouldn’t be in sync and I’ve had to repeat the connection process over again the sound quality was pretty good better than I expected and they were pretty comfortable but they weren’t durable there was a silicone that goes around the speaker part that started coming loose not sure why ultimately I ended up returning them for that reason

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 225TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Pairing

    Rated 4 out of 5 stars

    Great wireless earbuds at great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing was a bit confusing at first but these are an excellent alternative to AirPods if you are looking for a cheaper version. No complaints here in the actual usage of these buds.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    They are ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok, biggest complaint is you cant use one at a time. They both have to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Not only do they look great, but sounds and feels great as well. However, too much of a good thing could be bad. These headphones are so comfortable that sometimes theyre easily forgotten once in. One of them ended up falling out of my ear while walking one day and I didnt notice At All. Thank God it fell close to home. I wear only one at a time now. Lastly, they connect very quickly so taking calls is an almosy seamless process. I would definitely recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Hold their charge well. Comfortable in my ears. All good, especially for the price.

    I would recommend this to a friend