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Customer Ratings & Reviews

Your price for this item is $99.95
The comparable value price is $99.99

Customer reviews

Rating 4.2 out of 5 stars with 1330 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,330 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sound really great Bluetooth i like the sound the bass have great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yessir

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are honestly really good, they feel lower quality but it’s deal for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not bad at all for the money. I dont love them like i did my TOZO, but the price was right and theyre a good brand. Slowly growing on me. Not use to having the ends hanging out of my ears, lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy my ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear and no outside noise. Fits in the ear nicely, doesn’t fall out.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Solid

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the fit, sits pretty comfortably and no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Listen to the beat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to program to my phone at first great quality and soind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds quality and easy to connect. Also really comfortable on the ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice earbuds!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little earbuds look good and sound great for the price!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent sound, no longevity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is decent enough, but they will not last so I would not recommend them. After one year, i started having charging issues, and now after 18 months the right bud will not hold a charge and neither will the case. Spend your money on something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs Up!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones, sound, noise cancellation is awesome, thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for my wife as a Christmas gift. She very happy with the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound really good i havent had a si gle problem with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New ones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones. I love them and fit in my bag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely grea device love it. I use it at the gym and every where I go

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these would be great because of the JBL name. They are pretty decent at noise canceling but it ends there. The left and right ear buds sometimes get out of sync and it sounds like you’re in a tunnel. The only way to fix it is the disconnect and reconnect them to Bluetooth. They frequently go in and out too. If i had the box i would return these. I will likely not buy this brand again. Please do not purchase these. I paired them with my iphone 13 pro.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing your feedback on our JBL Tune 230NC TWS. We want to make you the most out of our product. Please ensure you're away from any other sources of wireless signals to avoid interferences from your connection or try connecting your earbuds to a different device if the same issue happens. If both earbuds aren't syncing, please try to forget/unpair the JBL Tune 230NC TWS on your device to refresh its Bluetooth connection. You can also try to factory reset the earbuds. To do it, double tap the button of an earbud and hold it for 5 seconds, then put the earbuds back in the case to complete the reset. If the same issue remains, please contact our customer support for further assistance. JBL

  • Rated 5 out of 5 stars

    Great buy for the buck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling. Could not believe how quiet the airplane ride was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Good quality. Easy to use. Definitely would recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy they do not work after 20 hrs of use.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these about 5 months ago and have used very little. They sounded great but one ear bud has lost most all volume. For the price you should get much more use from these. I have used them for maybe 20 hrs max total and they are already broken. I would not at all recommend these. If they would work i would of given 5 stars for the price. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 23NC TWS. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 5 out of 5 stars

    Love these earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These noise canceling earbuds work great. Cuts out the radio in the office

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jbl earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be me but the case charges up but sometimes doesn’t charge the earbuds…but I’ve only had them for a few weeks now so who knows

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for sharing your experience with our JBL Tune 230NC TWS. Please try to observe the issue by ensuring the earbuds are securely seated in the charging case. It is best to leave them for charging inside the case for about 1-2 hours and see if the battery increases significantly through the JBL Headphones App. It is also helpful to clean the charging contact of the earbuds, as foreign matters can likely cause this issue. You can use a swab dipped in rubbing alcohol to clean the charging terminals on the earbuds and charging case, then use a cotton cloth to remove any residue. Feel free to reach out to our customer support if you need more help. JBL