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Customer Ratings & Reviews

Your price for this item is $99.95
The comparable value price is $99.99

Customer reviews

Rating 4.2 out of 5 stars with 1330 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,330 reviews
  • Rated 2 out of 5 stars

    So-so earbuds -

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough (for my taste), and not much bass. I can’t discern any noise cancellation at all. They ok until I’m in a noisy environment like the gym or walking next to a busy street. I haven’t tried others, perhaps I’m spoiled by my over the ear Bose headphones. I got these on sale

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time in providing us with your feedback. We're sorry to hear that our JBL Tune 230NC TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you have any questions or concerns about your unit, feel free to contact our customer support for further assistance. JBL

  • Rated 5 out of 5 stars

    Great Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound & quality are great for the price. A little large for my small ears, but overall good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, theres also the app that you can control the way they sound and many more features definitely recommend these bad boys

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cannot correctly sync the earbuds, there is a sound delay

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to the earbud game, didn’t want to spend a fortune on AirPods and hate them. Love these, the sound is great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits my ears nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont use earbuds a lot because I have inner ear issues but these fit really nicely and sit in my ears without falling out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer service unwieldy and unnecessary

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds work well, am enjoying them. I am writing a review because I am very disappointed with the 'free' Amazon Music process. Somehow, it signed me up and I could not cancel it without a long drawn out process involving a customer rep. Not very happy about that part.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap price = Cheap Quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mediocre sound quality, cheap feeling housing and hard to connect charging system make this the worst pair of headphones I’ve ever bought. I got what I deserved when I went cheap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones on sale for my teenage son, and he has not had any complaints. JBL is a good solid brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value headphones. They sound as good or better than my AirPods and are way cheaper. JBL has always been quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad charging connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't connect to the charger it very,very hard to make them charge you have to pull them out sometimes. Tire of them it's my second pair will not buy them again period.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing at cancelling out sounds from work machines and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorites to use in my landscape job. They allow me to hear music without loosing focus to my surroundings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbuds but returned because they didn’t fit even with smallest caps. Have a lot of JBL products but these weren’t as nice as I thought they would be. Noise canceling was good and sound was better than most other earbuds.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We understand that our JBL Tune 230NC TWS did not meet your expectations. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. JBL

  • Rated 1 out of 5 stars

    These Suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is alright. You cant sync both earbuds at the same time. Only one side works at a time. The app is not helpful at all. Im giving the connectivity zero stars.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 230NC TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my dad since he works outdoors and to this day theyre still keeping up with him and the elements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery lasts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, fits nicely in my ears and battery for one ear bud lasts while playing music for most of my work shift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure what the sound quality would be since they are on the low end price wise but they sound great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase the sound and quality is amazing! I was skeptical at first but I am very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i was looking for. Sounds great. Choice between noise cancel and ambient aware. I recommend.

    I would recommend this to a friend