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Customer Ratings & Reviews

Your price for this item is $99.95
The comparable value price is $99.99

Customer reviews

Rating 4.2 out of 5 stars with 1330 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,330 reviews
  • Rated 2 out of 5 stars

    Right earbud blew out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earbud blew out otherwise I liked them for the month I had them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 230NC TWS. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 2 out of 5 stars

    Mediocre

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Noise cancelling adequate but nothing close to Bose.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product that I think it should have more options in color

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lackluster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really uncomfortable in the ear and fell out easily

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your inquiry. For our JBL Tune 230NC TWS to give you the best seal and secure fit, gently twist the earbud to fit it securely into the shape of your ear, then, continue twisting the earbud into your ear canal. If you need more help, please contact our Customer Support so we could try other steps. JBL

  • Rated 2 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection wise and sound is awful Hard to find a good quality

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 230NC TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 4 out of 5 stars

    Eat buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for chicken gift for grandson price was decent compared to others

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Complicated setup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earbuds is not working anymore and it said on mono mode

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 230NC TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. It is also necessary to reset the earbuds by tapping one of the earbuds twice and holding it for 5 seconds on the third tap. Put the earbuds back in the case to complete the reset. Resetting your earbuds will erase all previous settings and pairings. Please remove or forget the earbuds from the list of paired Bluetooth devices before pairing them again. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Rated 1 out of 5 stars

    Right earbud has failed twice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned these less than a year and have had to send them back to be replaced after the right ear bud simply stopped working. Received the replacements in the mail after a couple of weeks and now after less than two months the right ear bud has stopped working again.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with the earbuds of your JBL Tune 230NC TWS. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 2 out of 5 stars

    Jbl Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit snug in ear and when u run they fall out

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time to provide us with your feedback on our JBL Tune 230NC TWS. These earbuds come with a choice of 3 sizes of ear tips (S, M, and L). You may choose the right size for your ears so that they will stay in your ears for the best fit. JBL

  • Rated 1 out of 5 stars

    Very Bad JBL earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good!! These earbuds only lasted for 2 months then one of the earbuds stopped working, it died and could never charge it again, JBL has great speakers but bad earbuds.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're here to help with your JBL Tune 230NC TWS. We recommend cleaning the contact points on the earbuds and charging case to see if it helps. If the issue still persists, please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    Save Your Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend to anyone. Had to return these once before because one side would not take a charge anymore and it’s happening again on the new ones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and works well. Functionality next expectations

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mhhh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for about 5 months then the left earbud died.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 230NC TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. It is also necessary to reset the earbuds by tapping one of the earbuds twice and holding it for 5 seconds on the third tap. Put the earbuds back in the case to complete the reset. Resetting your earbuds will erase all previous settings and pairings. Please remove or forget the earbuds from the list of paired Bluetooth devices before pairing them again. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Rated 1 out of 5 stars

    Short working life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine n working good except 15 month after purchase date right side bud does not work. Did I get my money's worth if used 15month?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good ear bud with low price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It falls from my ear but the sound is not bad looking at the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last long

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Detailed review after 10 months use - the product was good while it lasted but it stopped working after 10 months of minimal usage. Hoped for a better quality product from JBL.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed in JBL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointed in JBL - these are difficult to pair with some computers and phones (even using their phone app). ALSO: VERY disappointed in the sound quality. I've owned JBL products since the '70's and always considered their products quality.....with all filters off, EQ settings at MAX and phone volume at MAX....they just don't get loud......at the gym it's hard to listen with ambient noise, as well

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Tune 230NC TWS didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. If you need assistance with your unit, please contact our customer support. JBL

  • Rated 3 out of 5 stars

    So darn close!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately have to take them back. Modern Bluetooth allows you to have your headphones paired to multiple devices. Sadly these allow you to only connect to one and then have to delete it from the current paired device to use it with another. They sound great though.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 230NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 3 out of 5 stars

    Don't use for phone calls.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed these earbuds for listening to music... However, when I've used them for phone calls they will randomly disconnect.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 230NC TWS. The ideal Bluetooth range is 5 meters to 10 meters. Going beyond that may result in audio dropouts or disconnections. It has a maximum Bluetooth range of 10–15 meters, with no large objects blocking the line of sight. A distance farther than that would pose a risk of signal deterioration. It is also necessary to reset the unit. Here's how: Tap the touch control of the left or right earbud twice, and on the second time, after tapping, hold it for 5 seconds, and put both earbuds back in the charging case, and they will reset to their factory default. A reset will wipe all previous settings and pairings, so it will be necessary to pair your headphones with your devices again. If you need help, please reach out to our customer support. JBL

  • Rated 4 out of 5 stars

    Conic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product I will recommend this product to someone else

    I would recommend this to a friend