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Customer Ratings & Reviews

Your price for this item is $99.95
The comparable value price is $99.99

Customer reviews

Rating 4.2 out of 5 stars with 1330 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,330 reviews
  • Rated 1 out of 5 stars

    Defective device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of earbuds was defective. Have to return the device back to the store the next day.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 230NC . We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. JBL

  • Rated 1 out of 5 stars

    Noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t work well on noise cancellation they are too sensitive to the touch

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 230NC TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 1 out of 5 stars

    Needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good if there is any noise in the back ground wind definitely kills the quality

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      The JBL Tune 230NC TWS has a built-in Active Noise Cancelling that will reduce audio distractions. This feature can be enabled on the JBL Headphones App or through the touch control when you tap once on the left earbud. JBL

  • Rated 1 out of 5 stars

    Horrible.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right bud broke less than a month of use. Just normal use nothing too rough.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 230NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 5 out of 5 stars

    Good earbubs no lie

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these on sale but even for full price I think there worth it . Great bass sound quality is very nice and perfect fit never falls off my ears like other earbuds . I give them a five star rating .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound resolution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds have great quality and the resolution of the speech or music is fantastic. Having 4 different size ear pieces to fit your ear provides for the proper fit. Would recommend these ear buds. Also easy to set up on bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, love the battery life, charges quickly and also enjoy the different levels of sound canceling technology. I would recommend them to a friend or family member.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cons seriously outweigh the pros

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these, I really did. But overall the cons really can't be overlooked TLDR Stopped working correctly, buggy connection, sound degrades, and tactile buttons suck. CONS -Left earbud stopped charging after 2 months. Tried cleaning the case, the terminals, nope. Nothing helps. -They also have a hard time connecting in general, and especially once you disconnect them once. I paired mine with my computer one time and it took me an hour to unpair them with my computer and reconnect to my phone. -The max sound also Ieaves something to be desired. I downloaded the app and turned the EQ to max and then they got decently punchy, but the sound quality went way down. -Plus just a couple weird things like the case doesn't stand up on its own with the top open (even with the buds in it). -Or that the side tactile "buttons" are SUPER buggy / not responsive and you fee like your tapping directly on your eardrum until they decide to work. -OR that they're designed to work with location on... Why? That creates potential issues during airplane mode, which is half the reason I wanted NC headphones. PROS -Sound quality was well balanced throughout (unlike airpod pros / beats). -The app provides cool options. -Fit was very comfortable and not heavy. -Noise cancelling was great while it worked. -Ambient aware sound was pretty good. -Battery was pretty solid. -Water resistance is very useful. I really enjoy JBL products, so I hope this is just a me problem, but based on other reviews I don't think so. Don't recommend.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Tune 230NC TWS didn't meet your expectations. We're always looking for ways to improve. If you have any questions or concerns about our products please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 5 out of 5 stars

    Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for 49.99 sound real good for good price batteries last for long time is better then airpod I recommend to people to but it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great buds... plenty of power, stays connected well, dont fall out(airpods fall out), charge quickly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good sound earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound very good, very comfortable, price is affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and wonderful battery life!!! Great sound!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    written by a moron

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are quite good exept that the noise cancellation isnt the best and sometimes glitches out with certain noises.sometimes after putting it back in the case it doesnt charge(if this happens take it out for a bit and then put it back in).sounds very nice and i like the amount of bass it has. battery life is amazing through out the times i’ve used them i have never had them die and they charge pretty quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. A little difficult to figure out at the beginning. The instructions are kind of useless

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Goodbye JBL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few years ago, I purchased a set of inexpensive J-Lab earbuds. They worked well but just were not loud enough when cutting grass or other noisy environments. I then stepped up to these JBL Tune 230NC earbuds. The sound quality & volume was great. They worked well but one of them stopped charging & connecting. I found the “reset/restart” feature which would fix the problem for a couple of months. Now the left one seems to work only when it wants to. Tried cleaning the contacts inside the case & on the earbud itself and that hasn’t changed anything. Finally decided to bite the bullet & spend the extra money for Apple AirPod Pros (V2) and I have to say that they are phenomenal so far. Goodbye JBL

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    JbL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound and easy setup, would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new JBL. Very good quality. Battery life is excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones. Weak on the bass and loudness tho

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Solid sound quality. Not a "booming" sound if you're looking for that kind of thing. Headphones could've been louder for my taste. Not the strongest bass if you want that Boom. Best for podcast listening, phone calls. Great battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great I work from home and these have great sound good battery power and lasts all day with minimal charging thru the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really worth for it's price.noise cancelling is excellent

    I would recommend this to a friend