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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3682 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds for their sound quality, comfortable fit, and overall feel in the ear. However, some customers have reported concerns about the battery life, specifically noting that one side may drain faster than the other.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,682 reviews
  • Rated 3 out of 5 stars

    Great sound but battery life declines over time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and the battery life WAS great at first, but after 11 months of use, the battery dies after about 6.5 hours (rated for 10 hours when new). I need something to last an 8-hour workday and these are not lasting anymore. I doubt this is covered by a warranty since batteries are expected to decline over time, but I expected it to go for a couple years before becoming a problem. With that said, they are clear sounding, loud, and have great bass. If not for the battery issue I would definitely give 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    much better than my samsung earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JBL buds are twice as good- nay- THREE times as good as my previous Samsung earbuds for my Samsung phone. Easy to pair, great audio, and great features. Good battery life and charging times too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My wife loves them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase! My wife has a galaxy phone and was looking for something with Google built in and these did not disappoint! I found these on a Black Friday deal but I would’ve gladly paid top price for it. Sound quality is awesome, batter is too. Great job, JBL!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Jbl headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound loud and clear last long battery charge quality

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Fit

    Rated 5 out of 5 stars

    Fantastic sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound! Good bass and treble range with the noise suppression does a good job of keeping ambient noise away. The style stays in the ear easily as compared to others and more comfortable than IPods. Worth several time the price I paid Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Great sound and features for noise reduction and great distance, the charging and battery life is the best. This was my 4 pair. I have a pair in my car, my room and bought my GF a pair abe lost a pair :-(

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good earbuds with a caveat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and comfort are great. However if you touch the side of the earbuds they will change modes. Not good if you are having a private conversation and the earbuds switch to speaker mode on your phone just because you touched them by accident.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We recommend connecting your JBL Tune 235NC TWS to our JBL Headphones App where you can enable and disable the Ambient Sound Control. You can also customize the settings of the control under the Gestures settings. If you need more help, please contact us. JBL

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Nice Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and comfort. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually better than I thought. I bought these on a limb because I was about to go on a long flight and didn't have my other noise cancelling headphones. And they surpassed my expectations especially for the price. Highly recommend, work great on a plane, or when you're vacuuming, mowing the lawn, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL the best speakers, headphones and earbuds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been buying JBL for over 35 years and I knew I would not be disappointed. Had to change the size of the ear tip to get the correct seal, and the rest is history. Downloaded the app to get my equalizer set and it sounds great! This will be a good “gateway” pair until I can invest in a higher quality model. Having trouble pairing to my personal laptop and my work laptop, but no issues with my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best buy for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the best headphones I have ever had. Battery life is good, sound quality is awesome, and they are easy on the ears. Through the app they have an ambient mode which is perfect while you walking or working allowing you to be aware of your environment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing for the price point

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. The mic on them for phone calls is fantastic. Tons of versatility in the different function. Three noise cancelling modes, five different sound sertings, including custom sound settings. And the sound quality is top quality for the price these are at. Far better than airpods .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Really like these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I really enjoy these headphones they last almost 9 hrs some days on 1 charge, Ive used them daily for the past few months. My only complaint is they fall out from time to time but for the most part pretty great product. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very great earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality. Very durable and light weight, feels like there’s nothing in your ear with how comfortable these are. Would highly recommend to anyone looking for some good earbuds for work/fitness as well since they sit snug in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wear these everyday. Love them. This was a great pick. Super fast charge and last 6 to 8 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL ear buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clear sound and the ease of connecting to your device.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They are comfortable and help block the gym noise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good overall for the $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound .good battery life My only 2issues are the buttons on the sides are to sensitive and when you change modes with them, the tones are insanely loud and hurt your ears. Noise canceling is a little to be desired

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Comfortable and loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it sticks in your ear and doesn’t come out or move around. Quality is superior, I use it when I cut the grass and can barely hear the mower. Noise cancellation is flawless!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable and the noise canceling is top notch

    I would recommend this to a friend