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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2355 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Tune 235NC True Wireless Noise Cancelling In-Ear Earbuds for their exceptional sound quality, long battery life, and affordable price. They appreciate the comfortable fit and secure fit of the earbuds, ensuring a great listening experience. However, some users have reported occasional connectivity issues, charging problems, and limited volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,355 reviews
  • Rated 2 out of 5 stars

    It's okay but awful for phone calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for listening to music but do not attempt to use for calls. When using for phone calls, you can not hear the person (the one wearing them) because if there is any slight wind or any noise in the background, it'll be impossible to hear and understand. It got annoying so returned for another brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Underwhelming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are hit and miss. The left one never lasts more than an hour. You need to download an app to get any help. I don't think I will by JBL again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife. So far, I have not heard any complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microphone doesn’t work properly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It shows on the box that it has a microphone but it doesnt work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    .

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds and it has great sound. However, i also used them for to talk on the phone. These buds did not cancel out any noise. The main reason i purchased it was for the noise canceling. So i returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement for my AirPods. Works with my laptop and phone for video conferencing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's as required. Easy to use. Great product. I recommend these.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    bad community

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right earphone constantly disconnects and when I open the charging box they disconnect easily

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Tune 235 NC automatically goes in pairing mode once removed from the case; it will connect with the last connected device. If you're having connectivity issues, we may need to try a factory reset. Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off). This restores the earbuds to the factory defaults. TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case. It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again. JBL

  • Rated 4 out of 5 stars

    Good Sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Directions could be clearer. Like it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a second set for office/computer use and works well with surface laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific value for the money. Many similar items not really that much better for far more money!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for here. Was expecting more since they are JBL Earbuds. Not bad, but not what I expected

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Utterly unreliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely unusable unless your device is sitting still with direct line of sight to both earbuds. Picking my phone up, putting it in my pocket, or even flipping it over will make the earbuds cut out for 5+ seconds while the connection reacquires. Music/audiobooks chopped up to the point of being unlistenable. Do not waste your money.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 235NC. We recommend connecting the earbuds to a different device to see if the issue remains. If the problem continues, reset the earbuds and try pairing again. To reset, with both earbuds on, and not charging, tap the right earbud two times and hold the button on the third tap for more than 5 seconds. If the issue continues, please contact JBL Customer Support. JBL

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly disconnecting while using. The microphone part is not good, the person on the other line cannot hear you. It goes in and out. Loud to quiet

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't completely cancel all of the background noise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Doesn't have like high quality sound. It's good for someone on a budget.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    after one year

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it for a year, the left side is running the batteries faster than the right side. It was great until then

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool JBL

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it during Thanks giving day Really I liked it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good it works good it works good it works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was a great price on sale during Black Friday. Very easy to get it setup.

    I would recommend this to a friend