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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2355 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Tune 235NC True Wireless Noise Cancelling In-Ear Earbuds for their exceptional sound quality, long battery life, and affordable price. They appreciate the comfortable fit and secure fit of the earbuds, ensuring a great listening experience. However, some users have reported occasional connectivity issues, charging problems, and limited volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,355 reviews
  • Rated 3 out of 5 stars

    Headphones battery life issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphone has good connection but the battery life doesn’t last long like it say maybe like 2-3 hours top before dieing on me

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't even believe this is JBL. No bass to speak of. Connection problems where one bud just drops out. Only kept them because the phone quality was great... until I lose one bud mid call. My 4 year old Pixel Buds blow these away... still.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Tune 235NC TWS can be used with our JBL Headphones App where your can modify the settings of the earbuds; EQ settings, Noise cancellation mode, and more. To sync the earbuds, you may place and remove on the case, the earbuds would sync again. If you need help with the replacement earbuds since you lost it, please contact our customer support and we'll help you with the parts replacement. JBL

  • Rated 5 out of 5 stars

    AirPod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice AirPod I recommend it for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Short life hardy used..

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded really good and only use occasionally. But a year later left ear bud only stays on for 10 minutes at a time then shuts off. Have to keep resyncing. Awful!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 235NC TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Rated 1 out of 5 stars

    Worst headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $100 for these headphones. Money down the drain. Voice assistant does not work at all with this one no matter how much I tried resetting and reconnecting. People on the other end of the phone call cannot hear me clearly at all even if I am in a quiet place with very good connection. I’m not sure how people give this excellent readings. I literally threw them out the window.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound on these are pretty bad, its not really work the price. They sound like a $30 pair of headphones not a $70. But if you just need sometimes quick they are ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl earphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earphones do recommed them to buy them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good great Good great great Good Good great great Good

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    4 month review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 month review. Don't, just don't. Use your money elsewhere. Right bud stopped charging. Cleaned as suggested, no dust or body oils on contacts, will not charge.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. For our JBL Tune 235NC TWS, we recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If the issue still persists, please contact our customer support JBL

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    One Earbud Won't Charge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right earbud stopped reliably charging about a month or two into having these. JBL advises cleaning the contacts, but cleaning is tricky due to the design of the case, and it didn't fix the problem.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Tune 235NC TWS. If you need further assistance with your earbuds, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST) JBL

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear stopped working after 3 weeks. Connectivity on left ear is spotty. They were nice for first 3 weeks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stop working on the left side

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time that i got this earbuds, the first one stop working on left side

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds do the job but wish the noise cancellation was better and unfortunately the mic is not really good at screening out background noise when talking on a call.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound but they didn't stay in my ear. I ended up returning them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem ok . Don’t stay in as well as the others I have but may just me me

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Spend more for a better headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not great. Noise cancelling does nothing. The only redeeming quality is the battery life is very good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t judge fairly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m indifferent because I didn’t use the product long enough to give a robust review. I’m one of those with ears that EarPods like these don’t stay in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL Bluetooth earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts OK. Sound quality is not great. The only reason they are noise canceling is because they seal inside the ear.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging case won’t charge and haven’t even had them for 2 months

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ms? Not sure what you want here.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fair - not great. Instructions that came with them consist of a couple pictures which I have not been able to interpret.

    No, I would not recommend this to a friend