Customer Ratings & Reviews
- Model:
- JBLT235NCTWSBAM
- SKU:
- 6535036
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the Tune 235NC True Wireless Noise Cancelling In-Ear Earbuds for their exceptional sound quality, long battery life, and affordable price. They appreciate the comfortable fit and secure fit of the earbuds, ensuring a great listening experience. However, some users have reported occasional connectivity issues, charging problems, and limited volume levels.
This summary was generated by AI based on customer reviews.
Ms? Not sure what you want here.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is fair - not great. Instructions that came with them consist of a couple pictures which I have not been able to interpret.
No, I would not recommend this to a friendAwful customer service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BUYER BEWARE… stopped hold a charge after just 6 months buys that the least of the problems. Warranty process is awful. Slow responses, dishonest reps, misinformation, poor documentation… nothing short of terrible.
No, I would not recommend this to a friend- Cons mentioned:Volume
no need to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Volume too soft event i turn it on the way up. Bad design to put the earphone in the case.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. Here are some troubleshooting steps that can help isolate the issue with your JBL Tune 235NC. First, you may try the various ear tip sizes to create the best seal and audio performance. Next, check the balance control on your source device by going to the "Accessibility" settings, and checking the balance control in the JBL headphone app. After that, you may try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. The last step is to clean the ear tips. Cleaning the ear tips is something that should occur on a fairly regular basis. When wearing in-ear, because of the seal that is created, our ear canals can get moist and develop dirt and debris. The screen in front of the ear tip is extremely small and can get blocked by this debris. When it gets blocked, the sound is unable to pass through the screen. If the issue remains, you may contact our customer support.
Good for a short time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really good, the only problem is they don’t last. This is my second pair, the charger inside the case will stop working.
No, I would not recommend this to a friendNot happy. They’re ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Range isn’t far. Glitches out easily. Connects when closed
No, I would not recommend this to a friendNot bad just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad!.. sound is ok ,not what I expected from jlb..
I would recommend this to a friend- Pros mentioned:Sound quality
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and easy to sync but one bud held a full charge for 30min and then died.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're here to help with your JBL Tune 230NC TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance.
Not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very light, I don’t even feel them in my ears but the sound quality is horrible.
No, I would not recommend this to a friendEarbuds disaster.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This earbuds loss signal when operated android phone. I had opened more three times for connected again.
I would recommend this to a friendNot satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the sound of them you have to turn them all the way up in the outer noise takes over the sound
No, I would not recommend this to a friendANC sucks
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ANC off and Ambient mode are fine and expected, but the ANC itself is some of the WORST I have ever had in an earbud. I don't even think it helps at all compared to ANC off, could make it even worse, I wouldn't know.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Not recommend for phone call audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's absolutely impossible to use them for phone calls. You can barely hear the person and they can barely hear. Works fine for listening to music or watching videos. The audio for phone calls is very disappointing.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback. Please check the audio settings on your device to confirm that the 'JBL Tune 235NC' is selected as the default output audio device. You can also try using the earbuds on a different device to determine if the issue is with the earbuds or with the source device. If the issue persists, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST)
- Pros mentioned:Sound quality
Don't waste your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great was thrilled with these headphones and then about a month after minimal use the left ear bud stopped working. I would not buy these ever again.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback. With TWS ear buds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, debris, etc.
These issues can be resolved by cleaning the contact points on the earbuds and charging case. Please head to https://support.jbl.com/us/en/howto/true-wireless-headphones-cleaning-instructions-for-re-establishing-charging-us/000016909.html for detailed online intructions.
If this does not solve the problem, please contact us for warranty options.
- Cons mentioned:Connectivity
Not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No noise cancellation and always disconnects from the phone
No, I would not recommend this to a friend Okay item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass is terrible. Sound was not the quality I except from jbl
No, I would not recommend this to a friendJunk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. The largest size earbuds supplied can only fit a child, if that. You cannot buy aftermarket larger silicone because they will no longer fit into charging case. I have spent more time pushing into ear and searching on ground when they fall out. Noise cancellation is non existent. Got these on deal of day for 30 bucks still got ripped off.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .This is not what we want you to experience with our JBL Tune 235NC TWS. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. Also, the noise- canceling feature of these earbuds can only be activated while playing music. For further assistance, feel free to contact our customer support.
Not comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s OK for emergency, but for longevity is not comfortable
No, I would not recommend this to a friendMediocre
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound us a little disappointing. Npt the bade i expected
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Not satisfied
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good. The connection stutters too much and you can't really listen to anything fully.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. To isolate the issue with your JBL Tune 235NC TWS, please check for any walls, obstacles, or other wireless devices that may be interfering with the connection. If it functions properly at 10 feet or less, it is likely that something is disrupting the Bluetooth signal. Next, try forgetting the device on your phone. Then, perform manual pairing by tapping the earbuds once and holding for five seconds on the second tap, while the Bluetooth is enables on your device. For further assistance, please contact us.
- Pros mentioned:Sound quality
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The JBL earbuds are not comfortable in my ears although the quality is good.
No, I would not recommend this to a friend