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Customer Ratings & Reviews

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$89.99
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Comp. Value: $99.99

Customer reviews

Rating 4.4 out of 5 stars with 2390 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds highly for their sound quality, battery life, and comfortable fit. Many appreciate the bass and value for the price. However, some customers have reported occasional connectivity issues, charging problems, and concerns about the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,390 reviews
  • Rated 3 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the sound of them you have to turn them all the way up in the outer noise takes over the sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for two months tops until the sound quality and overall Bluetooth connection ultimately suffers. Won't be getting these again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not recommend for phone call audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's absolutely impossible to use them for phone calls. You can barely hear the person and they can barely hear. Works fine for listening to music or watching videos. The audio for phone calls is very disappointing.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Please check the audio settings on your device to confirm that the 'JBL Tune 235NC' is selected as the default output audio device. You can also try using the earbuds on a different device to determine if the issue is with the earbuds or with the source device. If the issue persists, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST) JBL

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging case won’t charge and haven’t even had them for 2 months

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is terrible. Sound was not the quality I except from jbl

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ANC sucks

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC off and Ambient mode are fine and expected, but the ANC itself is some of the WORST I have ever had in an earbud. I don't even think it helps at all compared to ANC off, could make it even worse, I wouldn't know.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL earbuds are not comfortable in my ears although the quality is good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great was thrilled with these headphones and then about a month after minimal use the left ear bud stopped working. I would not buy these ever again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are supposed to be noise canceling but they aren't they'll cancel you but not the background noise

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound us a little disappointing. Npt the bade i expected

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is not very good— Other than that they are good for the money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with these earbuds Will not stay connected

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. Here are some troubleshooting steps that can help isolate the issue with your JBL Tune 235NC. First, keep a clear line of sight between devices to avoid interference. Shut down unused Bluetooth devices that could interfere with the connection. Avoid concrete/brick walls that interrupt the signal. Next, forget/unpair the headphones on your device then manually pair them to your source device, this will help refresh the connection between devices. Last is the reset, with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than five seconds. If the issue remains, you may contact our customer support for further assistance. JBL

  • Rated 3 out of 5 stars

    Mediocre at Best…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These EarPods are mediocre….the battery only has about 35 minutes worth of talk time!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful customer service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE… stopped hold a charge after just 6 months buys that the least of the problems. Warranty process is awful. Slow responses, dishonest reps, misinformation, poor documentation… nothing short of terrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise Cancelling Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are working great, I usually wear them each morning on the treadmill and they keep unwanted noises from interfering with the music I want to listen to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not noise canceling like it says

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not noise canceling like they said they were.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good headphone just sometimea descomect byselfh

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissapointing Audio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good but dissaponting audio, I can get a better option in store.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good. The connection stutters too much and you can't really listen to anything fully.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. To isolate the issue with your JBL Tune 235NC TWS, please check for any walls, obstacles, or other wireless devices that may be interfering with the connection. If it functions properly at 10 feet or less, it is likely that something is disrupting the Bluetooth signal. Next, try forgetting the device on your phone. Then, perform manual pairing by tapping the earbuds once and holding for five seconds on the second tap, while the Bluetooth is enables on your device. For further assistance, please contact us. JBL

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No noise cancellation and always disconnects from the phone

    No, I would not recommend this to a friend