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Customer Ratings & Reviews

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$89.99
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Comp. Value: $99.99

Customer reviews

Rating 4.4 out of 5 stars with 2390 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds highly for their sound quality, battery life, and comfortable fit. Many appreciate the bass and value for the price. However, some customers have reported occasional connectivity issues, charging problems, and concerns about the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,390 reviews
  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item, working good and easy to use, it’s worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Official

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money in this price at list I was expecting more from jbl

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Hi, there. We're always looking for ways to improve, and thanks for the feedback. We'll make sure to pass this along to our development team. If you need assistance with performing some troubleshooting steps that can help isolate the issue with your JBL Tune 235NC, please contact us at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET). JBL

  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality Would not recommend buying these

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. To enjoy the great quality sound of our JBL Tune 235NC, you must create a tight seal within your ear canal. You can also replace the open ear tips with the sealed ear tips that came with the earbuds to see if they fit better. The other different sizes of ear tips are included in the box. To have better sound quality, you may check the music player app to see if the Equalizer is engaged. If engaged, turn off the Equalizer. If turning it off does not resolve the issue, turn it on again and adjust the EQ by boosting the bass to your liking. Also, try to connect with a different source device and change the streaming music application. JBL

  • Rated 1 out of 5 stars

    Earphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth on the earphones disconnects and reconnects

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No volume or bass like my AirPods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No deep bass apple AirPods better value. You have to spend $200 for quality. I’m not returning. Paid $59.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Live 235NC TWS. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    Large regret

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the most frustrating experience using these buds, I regret every dollar spent on these

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. This is not the experience we want our customers to have with our products. If you are having issue with your JBL Tune 235NC, please contact our customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET) for further assistance. JBL

  • Rated 1 out of 5 stars

    Worst ear phones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality and noise cancellation doesn’t work and i can hardly hear bass with this earphones

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We hear you. This is not the kind of experience we want you to have. We're always looking for ways to improve and we'll make sure to share your feedback to the appropriate team. If you need more help, please contact our customer support. JBL

  • Rated 1 out of 5 stars

    Buy A different Pair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They claim to have pure bass but I bought a defective pair with pure Trebble. Terrible headphones

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. Here are some troubleshooting steps that can help isolate the issue. First, in order for the headphones to give you the best audio response, you must create a tight seal within your ear canal. Please check your music player app and the headphone app to see if the EQ is engaged. If engaged, turn off the EQ. If turning it off does not resolve the issue, turn it on again and adjust the EQ by boosting the bass to your liking. Next, try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. If the issue remains, you may contact our customer support for further assistance. JBL

  • Rated 1 out of 5 stars

    Terrible performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot trash. Right earbud keeps cutting out every 2-3 seconds. Do not recommend. Highly disappointed.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Here are some troubleshooting steps that can help isolate the issue. Please make sure that the headphones and device are within 10 feet from each other and with a clear line of sight (no obstacles). First, forget/unpair the headphones on your device then perform manual pairing. You may also try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. Lastly reset, with both earbuds on, and not charging, tap two times, and hold the button on the third tap for more than five seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair them again. If the issue remains, please contact our customer support for further assistance. JBL

  • Rated 1 out of 5 stars

    BEST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY IS THE WORST. THE NEVER SENT ME MY HEADPHONES

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The stop commands, play music, etc. do not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stop commands, play music, etc. do not work. I really wanted my money back

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your inquiry. You can enable advanced controls by connecting your JBL TUNE235NC TWS to the JBL Headphones App. This enables gestures and commands on the earbuds for you to control your music. JBL

  • Rated 1 out of 5 stars

    Poor connection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not work, immediately returned to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    tampons in your ears

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear juice and tampons. Dont get caught looking silly and feeling dumb.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very bad. Dollar store earbuds sound better

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We understand that our JBL Tune 235NC TWS didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. JBL

  • Rated 1 out of 5 stars

    Disconnect itself

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dony recommend this airpods ……………………………,,,,,,,,,

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Here are some troubleshooting steps that might help isolate the issue of your JBL Tune 235NC. First, check if the dropouts occur when the headphones and device are within 10 feet from each other and with a clear line of sight (no obstacles). Next, forget/unpair the headphones on your device then perform manual pairing, after that, you may try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. Lastly is reset, with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. If the issue remains, please contact our customer support for further assistance JBL

  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 4 out of 5 stars

    Amazing Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my headphones almost every day. Battery life depends on use. It lasts for 5 hours on a full charge. When making calls, the noise reduction works quite well. I've had a lot of positive feedback about it. When I listen to music, the bass is very powerful and clear. Films and surrounding effects are also perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    BUY THESE NOT AIRPODS!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skip the outrageous price for AirPods and get a pair of these. Honestly, better quality for half the price. The noise cancellation is the same quality if not better, especially since you have two options to control the level. Comfortable fit, and have not had an issue with battery life. My AirPods pro gave me all sorts of issues, glad I found these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i like about these is that there is a JBL app you can download that you can use to adjust the settings on these buds. The sound quality is pretty good and i like that you can adjust the different equalizer settings. Ive never had noise cancling ones before and what a difference it makes. I was wearing them while vacuming and i could barely even hear the load vacuum. My only conplaint is that they could be a tad bit loader.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Soundteam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great ! Sound is amazing! Needed something for a trip out of the country and did not want to bring expensive ear buds. I purchased this set based on price but, more find myself yawing them on a regular basis. Sound, battery life and fit are excellent.

    I would recommend this to a friend