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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2356 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Tune 235NC True Wireless Noise Cancelling In-Ear Earbuds for their exceptional sound quality, long battery life, and affordable price. They appreciate the comfortable fit and secure fit of the earbuds, ensuring a great listening experience. However, some users have reported occasional connectivity issues, charging problems, and limited volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,356 reviews
  • Rated 5 out of 5 stars

    For work and music and videos.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these. I use them while working, listening to music while walking Visitor or watching a movie on a plane.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Volume cut off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for 3 weeks, volume so how gotten damage internal, it was nice while it last

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Too Many Issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well right out of the box.Need to download a separate app to access settings. But left bud keeps dying. Frequent issues with connecting via bluetooth. Was looking to upgrade my old airpods at a not-apple price. You get what you pay for apparently. Returning ASAP.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. Here are some troubleshooting steps that can help isolate the issue with your JBL Tune 235NC. First, keep a clear line of sight between devices to avoid interference. Shut down unused Bluetooth devices that could interfere with the connection. Avoid concrete/brick walls that interrupt the signal. Next, forget/unpair the headphones on your device then manually pair them to your source device, this will help refresh the connection between devices. Last is the reset, with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than five seconds. If the issue remains, you may contact our customer support for further assistance. JBL

  • Rated 5 out of 5 stars

    JBL Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, have bought several pair for my teenage boys who can't keep track of things. Excellent for the cost

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, let me say I like JBL. Im very happy with my Xtreme 2 bluetooth speaker and I have the JBL Live Pro 2 earbuds. The Live Pro 2's sound fantastic with rich bass that reaches pretty deep in the frequency range, and the noise cancelling is great, so I naturally figured these Tune 235's would be a good cheaper option for my wife to wear at the beach. I was wrong. Even with a good fit in the ear, the sound quality from these earbuds is terrible. Bass response is garbage and the tinny highs make these sound very cheap. We returned for another set and tried them on multiple devices and they just don't sound good, even with the JBL app and EQ. I honestly won't know how there are so many good reviews for these. If you're into music and sound quality at all it's not difficult to tell these sound like tin cans. My wife doesn't get into audio like I do at all and when she first tried them she immediately said "These sound awful, are they supposed to sound like that? They sound cheap, I'm taking them back." I expected better from JBL when they advertise them as having deep bass ON THE BOX! Testing back to back with my Live Pro 2 earbuds, these Tune 235 are not even remotely close. What a let down. Save your pennies and get something better.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback with our products. We'd like to work with you directly and try some troubleshooting with your unit. Please also try disabling the EQ on the app and check for different music application/ devices to check the audio. If you need more help, please contact us. JBL

  • Rated 4 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earphone. Very satisfied that i buy this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my son he is enjoying them would recommend them to everyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good overall, need design upgrades.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid earphones for 6 months. Then the charging connectors wear out and you can’t use them anymore. This is the charging design for all JBL earphones. I have gone through plenty due to the charging connectors wearing out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Never holds charge and always turns on when closed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had them for a year yet and my right ear bud doesnt hold a charge and is always turning on when i closed the case for charging! dont buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Well received they loved em! Using them daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sajid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing gift to my daughter she love's it and is exteremly happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set.Never had wireless ear buds,I really like them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fox the glitches

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bluetooth headphones work good. Unfortunately the nodes for the battery aren’t always able to make contact: or the magnet needs to be more powerful…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing amazing amazing amazing amazing amazing amazing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Charging issue.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality on the ear buds. But one of the ear buds does not charge anymore. This would be the second pair of JBL ear buds that I've owned and both pairs did the same. Left ear bud stopped charging. On the app it shows 100% charged. When I remove it from the case to use it it drops to 20%. Then it goes to 0.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Tune 235NC. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, please contact our customer support for assistance. JBL

  • Rated 3 out of 5 stars

    Earbuds falling out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept falling out of my ears. Not sure if it was due the earbuds falling, I started to hear static noise.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Lasted 3 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for about 3 months. Now won't reliably charge or connect.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're here to help with your JBL Tune 235NC TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Gives JBL a bad name

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great when you first get them. However, two different sets have both had the left one no longer take a charge after just a couple of months.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 235NC TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Rated 1 out of 5 stars

    no.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so sick and tired of earbuds that aren't small enough for my ears. There is literally 1 brand that does it well, but they have discontinued, so I gave JBL a try after purchasing 3 other brands, and, low and behold, it stretches my ear painfully, and I can only wear them for a few minutes at a time. And before you come after me, yes, I change out to the smaller attachments, but that's not the part that hurts; it's the base that rests in the outer part of the ear. Oh, and the sound quality isn't great either.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Tune 235NC TWS didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact our customer support. JBL

  • Rated 1 out of 5 stars

    Works right up until the JBL warranty runs out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for almost a year but they begin to hold a miniscule amount of charge right when the 1 year warranty runs out. 14 months in and left earbud lasts for 10 minutes while the right lasts 30 minutes.

    No, I would not recommend this to a friend