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Customer Ratings & Reviews

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$89.99
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Comp. Value: $99.99

Customer reviews

Rating 4.4 out of 5 stars with 2391 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds highly for their sound quality, battery life, and comfortable fit. Many appreciate the bass and value for the price. However, some customers have reported occasional connectivity issues, charging problems, and concerns about the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,391 reviews
  • Rated 4 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earphone. Very satisfied that i buy this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my son he is enjoying them would recommend them to everyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good overall, need design upgrades.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid earphones for 6 months. Then the charging connectors wear out and you can’t use them anymore. This is the charging design for all JBL earphones. I have gone through plenty due to the charging connectors wearing out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Well received they loved em! Using them daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sajid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing gift to my daughter she love's it and is exteremly happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never holds charge and always turns on when closed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had them for a year yet and my right ear bud doesnt hold a charge and is always turning on when i closed the case for charging! dont buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    1st set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set.Never had wireless ear buds,I really like them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing amazing amazing amazing amazing amazing amazing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fox the glitches

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bluetooth headphones work good. Unfortunately the nodes for the battery aren’t always able to make contact: or the magnet needs to be more powerful…

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charging issue.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality on the ear buds. But one of the ear buds does not charge anymore. This would be the second pair of JBL ear buds that I've owned and both pairs did the same. Left ear bud stopped charging. On the app it shows 100% charged. When I remove it from the case to use it it drops to 20%. Then it goes to 0.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Tune 235NC. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, please contact our customer support for assistance. JBL

  • Rated 3 out of 5 stars

    Earbuds falling out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept falling out of my ears. Not sure if it was due the earbuds falling, I started to hear static noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Gives JBL a bad name

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great when you first get them. However, two different sets have both had the left one no longer take a charge after just a couple of months.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 235NC TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Lasted 3 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for about 3 months. Now won't reliably charge or connect.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're here to help with your JBL Tune 235NC TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Rated 1 out of 5 stars

    no.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so sick and tired of earbuds that aren't small enough for my ears. There is literally 1 brand that does it well, but they have discontinued, so I gave JBL a try after purchasing 3 other brands, and, low and behold, it stretches my ear painfully, and I can only wear them for a few minutes at a time. And before you come after me, yes, I change out to the smaller attachments, but that's not the part that hurts; it's the base that rests in the outer part of the ear. Oh, and the sound quality isn't great either.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Tune 235NC TWS didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact our customer support. JBL

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    dont buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought them because they had a finding this so that they played a sound however it only works outside the case and i lost mine no replacement was sent:( best buy please send another pair

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Right earbud doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right earbud doesn't charge or even turn on. I opened the app, and the right earbud doesn't even have a charge bar, and when i put it in the case to charge the light doesn't turn on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works right up until the JBL warranty runs out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for almost a year but they begin to hold a miniscule amount of charge right when the 1 year warranty runs out. 14 months in and left earbud lasts for 10 minutes while the right lasts 30 minutes.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    JBL is still just “ok”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was ok. Fit was poor. Even the largest tip was small.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 235NC TWS. You can also try to look for ear tips from third-party sellers that might provide a more comfortable fit for you. We truly appreciate your insights and will ensure your feedback reaches the appropriate team for consideration. JBL

  • Rated 2 out of 5 stars

    Noise cancelling issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a truck driver and when i hit big bumps or crack my window the noise canceling breaks up the sound bad. Sound like there is static. In a quiet environment the sound is good

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing your feedback on our JBL Tune 235NC TWS. We understand that this product didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. JBL

  • Rated 2 out of 5 stars

    Ear plugs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my style and the right one broke in 2 weeks Will buy something else

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you giving our JBL Tune 235NC a try, and we thank you for your honest feedback. If the right earbud stopped working most likely it doesn't have a charge. With TWS ear buds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. These issues can be resolved by cleaning the contact points on the earbuds and charging case. If you need more assistance, please contact customer support. JBL