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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3702 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds highly for their sound quality, battery life, and comfortable fit. Many appreciate the bass and value for the price. However, some customers have reported occasional connectivity issues, charging problems, and concerns about the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,702 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Bad quality control!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These did last long at all!! I am a ginger tech guy. They were not mishandled, yet one of them stopped charging properly, if at all. I thought the sound quality was pretty good, however, that is meaningless if you can use them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Spend more for a better headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not great. Noise cancelling does nothing. The only redeeming quality is the battery life is very good.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Left Earbud Won't Charge/Connect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud won't connect/charge in case 90+% of the time. I've cleaned the case and buds many times without improvement. The left just keeps getting worse over time. It's basically useless now and I've had them less than a year. (For reference, no issues at all with the right one)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an older person who wanted noise canceling for airline travel. Worked fine and easy to set up. I now use them for yard work also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Jbl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got them yesterday happy with my purchase very happy with the good attention I got at the pick up center

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are supposed to be noise canceling but they aren't they'll cancel you but not the background noise

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is terrible. Sound was not the quality I except from jbl

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $100 for these headphones. Money down the drain. Voice assistant does not work at all with this one no matter how much I tried resetting and reconnecting. People on the other end of the phone call cannot hear me clearly at all even if I am in a quiet place with very good connection. I’m not sure how people give this excellent readings. I literally threw them out the window.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not to bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great only negative i have is putting them in the case and the buds power off they stay on sometimes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is not great. But the noise cancellation is quite good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds if there on sale. Has many awesome features like noise cancellation and transparency mode.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is not very good— Other than that they are good for the money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ANC sucks

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC off and Ambient mode are fine and expected, but the ANC itself is some of the WORST I have ever had in an earbud. I don't even think it helps at all compared to ANC off, could make it even worse, I wouldn't know.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with these earbuds Will not stay connected

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. Here are some troubleshooting steps that can help isolate the issue with your JBL Tune 235NC. First, keep a clear line of sight between devices to avoid interference. Shut down unused Bluetooth devices that could interfere with the connection. Avoid concrete/brick walls that interrupt the signal. Next, forget/unpair the headphones on your device then manually pair them to your source device, this will help refresh the connection between devices. Last is the reset, with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than five seconds. If the issue remains, you may contact our customer support for further assistance. JBL

  • Rated 3 out of 5 stars

    Mediocre at Best…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These EarPods are mediocre….the battery only has about 35 minutes worth of talk time!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound us a little disappointing. Npt the bade i expected

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and connection The app is good too but the connecting the earbuds to it drains the battery faster

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great was thrilled with these headphones and then about a month after minimal use the left ear bud stopped working. I would not buy these ever again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad deal. Pretty solid earbuds mic isn't top notch but overall a good deal for it's price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these as a Christmas gift for one of our granddaughters. She is not here to open up her gifts yet. They were an exceptionally priced item at half off.

    I would recommend this to a friend