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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2378 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds highly for their sound quality, battery life, and comfortable fit. Many appreciate the bass and value for the price. However, some customers have reported occasional connectivity issues, charging problems, and concerns about the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,378 reviews
  • Rated 5 out of 5 stars

    Terrific sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, especially for the price. I bought two sets as gifts for family members, and they work great! But then again, I've used JBL products since the mid-'70's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Music Listeners

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, but having problem with the mic. Mic just grabs all the noise in your surroundings along your voice too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Honest review not a great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought spending extra on earbuds would pay off. I expected for the price to get a decent quality. Sound quality is okay but not great. My $15 Sony wired have a richer sound. Also no dedicated volume control button. Volume is only controlled with the device. This is astonishing considering that the whole point is to be independent from the device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were on sale and I had a reward to use. I thought why not? I’m so glad I did. They are awesome. I would have paid full price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, however didn’t seem to get nearly as loud as other units.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. Good buy if it's on sale/clearance. It's a good starter bluetooth earbuds for kids.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable and battery life is impressive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aren't going to sync as easily as brand-dedicated ear pods, but for cost and performance you'll be hard pressed to find something better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    With the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a ton of bass. Connected nice. Some of the tap gestures don't seem to always work. Does for nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth transaction and quick delivery. The product itself is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my spouse who "did not want them!". "The one with the wire works just fine". Dearly loves them! Best Christmas present!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift is good but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but difficult to adjust was the report from the person it was gifted to.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Great Product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One earbud quit charging after a few months. Great if it wasn’t for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and i thinki will make another purchase soon for my twin sisters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little noise canceling headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for a flight, great value for the price. Did exactly what they needed to do. The EQ function in app worked pretty well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work ok and very nice price for this item and they look great

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt really cancel noise very well and volume is not great.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Tune 235NC TWS is supported with our JBL Headphones App. We recommend checking the "Check my Best Fit" for your earbuds to check the recommended sizing for your headphones. This will help you get optimized audio performance while wearing the headphones. JBL

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disconnects/Dies?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in May 2025 and one of the ear buds consistently disconnects despite being fully charged.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Left earbud died.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My left earbud completely went out after about 2 weeks of use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product nice sound but to big and always fall out.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. Feel free to choose your preferred size of eartips that can fit in your ear as they are exchangeable. Also, to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. For further assistance, please contact our customer support. JBL

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bad connection and bad NC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the 230nc but I'm not really happy with them noise cancelation are 10 times better on the 230s I WON'T buy them again. And the connection it's terrible you have too take them out and put them back in the case.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your inquiry. To activate the noise-canceling feature of our JBL Tune 235NC, tap your left earbud once. You can toggle between on, off, or ambient modes. With ambient mode, you can still hear some external sounds if you need to be aware of your surrounding. You can also adjust the ANC mode using the JBL Headphones App. For optimal noise reduction during phones calls, make sure the eartips fit securely in your ears. To achieve the best seal and a secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. You can also try different sizes of ear tips that came with the headphones to see if a better fit. To fix the connection issue, try to forget/unpair the earbuds on your device, and initiate a reset. With both earbuds on, and not charging, tap two times, and hold the button on the third tap for more than 5 seconds. If the issue persists, please contact our customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET). JBL

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